Customer Service Maintenance

Peter A. Bomil

**A Windham Rd, Hudson, NH *****

603-***-****, *********@*****.***

Highly efficient maintenance and manufacturing production specialist with a track record to exceed multiple responsibilities. Confident communicator and support person and quick learner who can grasp technical material. Personable and trustworthy with proven track record of meeting company goals.

AREAS OF PROFICIENCIES:

Industrial Machinery Maintenance – Manufacturing Production Process – Shipping and Receiving – Quality Assurance – Inventory Control – Vendor Relations – Detailed Oriented – Distribution Process – SOP compliance - Leadership - Communications – Training – Workflow Coordination –

Enterprise Systems

EXPERIENCE

Veteran Affairs Medical Center-Manchester, NH 04/16-Present

Food Service Worker

Serves food cafeteria style in patient dining room, delivers and retrieves meal trays to/from the patient’s bedside, noting and reporting food acceptance and/or comments or complaints, helps patients with any food related needs or request, cleans assigned area when meal is finished and returns the food to the kitchen, returns soiled trays and dishes to the dish room, scrapes, soaks, scours and scrubs the heavier cooking utensils such as mixing bowls, sets up and operates an industrial style dishwasher, unloads dishwasher and puts items away, helps in the make ready all that is needed for the next meal, does cleaning throughout the kitchen.

High level of skills and abilities for providing patient centered care and exceptional customer service.

Daily interaction with veterans to obtain menu selections.

Innovative Vacuum Solutions, Inc. - Pelham, NH 10/13-04/15

Technician

Refurbishes vacuum pumps; for rotary piston and rotary vane, dry, scroll and booster pumps. Such as; Alcatel, Leybold, Stokes, Varian and Welch.

Visually inspect and take pictures and complete receiving forms of incoming vacuum pumps.

Teardown/disassembly; perform a visual and mechanical analysis. In order to determine the cause of failure.

Clean and decontaminate disassembled parts.

Inspect and determine what parts need to be replaced and test motor for noise and amperage.

Rebuild pumps.

Bench test rebuilt pumps for common motor noise, ballast pressure, load, and amperage draw.

Prep newly built pump for painting if needed.

Package pumps for shipping to the customer and performed shipping and receiving procedures.

Pickup and delivery of new pumps when needed.

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Velcro USA - Manchester, NH 04/11-05/13

Maintenance Mechanic

Routine monthly preventative maintenance on production machinery

Troubleshoot mechanical issues and repair as needed

Follow all company procedures.

Assist other shift maintenance mechanics when needed

Perform non routine maintenance within the facility upon request.

Perform special projects as requested

Assisted 3rd shift maintenance mechanic with maintenance call to unclogged central air/vacuum intake system. Created a tool to easily remove debris in a quick manner, and ultimately prevented half of the production area of the plant from having to shut down.

Telegraph Publishing - Hudson, NH 03/98-12/10

Mechanical Coordinator /Journeyman (Pressroom)

Performed mechanical troubleshooting, repair, maintenance.

Direct involvement with vender sales representatives for purchasing and management of received goods.

Scheduling of daily tasks, prioritizing tasks and assigned tasks to individual employees.

Maintain machinery following blue print schematics.

Maintained inventory of all mailroom department machinery parts

Provided assistance to the department manager with personal assignments, setup and operations of all department machinery

Implemented efficiencies to improve production up to 40% by adding suction to pockets of inserter to help newspaper open easily so flyers could be inserted quicker.

Decreased the amount of tools needed to work on machines by adding hand adjustable wing nuts and bolts thus saving time from having to retrieve specific tools to do the same task.

Made inserter heads more efficient which, enabled less dismantling of the machine and downtime during replacement of major components of the inserter head.

Osram Sylvania - Manchester, NH 05/04-07/06

Manufacturing Mechanic IV

Preformed mechanical trouble shooting, repair and maintenance of lamp making machinery.

Provided assistance in other departments on other related machinery as needed.

Maintain machinery following blue printing schematics.

EDUCATION:

Manchester Community College- Soft Skills Course 2013-2014

The Peterson School of Engineering- Oil Burner License, Woburn, MA 1981-1982

ITT Technical Institute- Automobile Mechanics, Chelsea, MA 1978-1979

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