Customer Service Manager

Curriculum Vitae

of

Zintle Kinzela

Contact Information:

Address: Unit 107 Derry Mansions

** ** ******** ******

Johannesburg

2001

Cell: 083-***-****/073-***-****

Email: ********@*****.***

Personal Information

Age: 24

Sex: Female

Nationality: South African

Date of Birth: 09 April 1992

Identity Number: 920-***-**** 08 8

Marital Status: Single

Dependants: None

Languages: English,Zulu,Xhosa(speak, read and write)

Health: Excellent

Education

Education:

College: Eastcape Midlands College

Level Completed: NQF Level2,3,4

Year Completed: 2013

Tertiary Education:

2014- 2015

Institution: Western College for FET

National Certificate in progress: Human Resource Management N4, N5

Major Subjects: Personnel Management,Personnel Training,Labour Relations, Computer.

Achievement and Leadership Positions:

2010: Prefect at school and Boarding School

2014: Call Centre Certificate

Abilities

Computer Literate. Team Worker.

Willing to learn. Work well under Pressure.

Able to work unsupervised. Telephone Techniques.

Basic and Advanced Customer Service. Leadership skills.

Good Communication Skills. Excellent network Skills.

Working Experience

Company

Position

Duties

Period

AK Dollar Traders.

Sales Consultant(Inbound and Outbound) call centre

Get clients to invest with us.Finalized the deals.Reach the target.

2014

Pick n Pay. Hollard Insurance.

Pick n Pay.

promoter. Promoter.

Checkout Assistant.

Promoting stikeez.Promoting hollard insurance on gadgets

Cashier,admin controller,checking and changing labels.

2014. 2015.

Currently 2016.

References

Ms Arshika

Pick n Pay

Store Manager

Tell: (011-*******/11736

Ms Mable

AK Dollar Traders

Trainee manager

Tel: (011-***-****

Ms S. Dlalisa

Hollard Insurance(youco)

Cell:

Tel: (011-*******

Email: @youcoholdings/ www.youco.co.za

Contact this candidate