Human Resources Management
Resume:
MAREN A. Gizicki, PHR
Stamford, CT 06903
********@*********.***
QUALIFICATIONS SUMMARY
A passionate and trusted business savvy Human Resource Professional with 10 years experience supporting diverse teams across human resources and business operations environments, known for reliability. In a current visible position for a premium luxury coffee company, supporting the Sr. VP of HR and National workforce located in 10 states with the U.S; a small workforce in Canada and most recently supporting a separate business entity under same organization. Proven ability to develop solutions in a complete collaborative manner that streamlines employee support operations and ensure compliance for a world class company, where quality matters. Hands-on leader and champion focused on delivering change and improving employee relations, as well as, productivity to meet corporate objectives and goals through collaboration. Knowledgeable in Benefits and 401K Administration. Recipient of 2009 Success Driven Award. Fluent in Spanish and Portuguese. Proficient in MS Word, Excel, PowerPoint, Visio, SAP, JDE, Workforce Now, Cornerstone on Demand, Oracle, PeopleSoft, Outlook, Lotus Notes and Virtual Edge.
PROFESSIONAL EXPERIENCE
illy caffe North America, Rye Brook, NY 2011 - present
Human Resources Manager (2011-Present)
Manage and lead the opening of new illy caffe San Francisco, LLC seven retail store openings and managed to recruit 84 roles in a year, this includes entire recruiting lifecycle.
Predictive Index (PI) Certified trainer within the company that uses to tool frequently for recruiting and org changes decisions.
Provide consultative support to managers and supervisors
Leads entire staffing process for two companies utilizing best practices processes in accordance with EEOC while ensuring to uphold company core values that teach and value quality work and customer service excellence.
Created Mangers Guide to Staffing and Recruiting, implemented requisition process, training included to managers.
Process annual bonus and merits
In partnership works with hiring managers on compliance, policy interpretation, and recruiting and performance management including Performance Development Plans and held accountable to the highest standards for a quality company.
Project lead for online performance management tool Cornerstone, including implementation, communication and stakeholder meetings.
Implemented and lead Rewards and Recognition program.
Recommends effective improvements to ensure that company has an effective performance management process to Leadership.
Identifies legal requirements and government reporting regulations affecting human resources functions and recommends changes to ensure policies, procedures, and reporting are in compliance. Created I9 Training presentation.
Partners with business manager to provide and substantiate all termination decisions to company.
Handles simple and complex employee relations matters including performance improvement plan development, investigations and exit interviews while acting as a coach.
Administers Leave Policy including coordination with Payroll: FMLA.
Manage pre-employment screening, including Background checks in compliance with policies and procedures.
Manage and coordinates an effective New Hire Orientation Program quarterly ensures that information presented is relevant and current.
Train new managers on effective process and interviewing skills.
Put processes in place to ensure accuracy and confidentiality.
Work with payroll manager maintaining HRIS (ADP Workforce now) system and employment life cycle.
Maintains current knowledge by reading books, periodicals, attending seminars on FMLA, ADEA, HIPAA, EEOC and FSLA Guidelines.
Maintains accurate recordkeeping and files and HRIS Workforce now database.
Basic project and time management skills
McGLADREY, Stamford, Connecticut 2007 - 2011
Human Resources Senior Generalist (2009 – present)
Human Resources Generalist (2007 – 2009)
Served as critical business partner and functional consultant for global organization providing compensation and succession planning. Ensure compliance across policies and procedures.
Implemented HR operations policies along with performance management metrics and employee relations support to division managers and business partners. Manage overall Human Resources budget.
Lead implementation and on-going management of 360 and annual performance review process.
Supported Manager’s and below on all Human Resources functions.
Delivered full cycle recruitment including new hire orientations, on boarding process development along with required paperwork.
Performed job analysis, evaluated survey data and developed pay structure and incentive programs for full time and contractor employees. Served as escalation point for all payroll issues.
Ensured legal compliance with employment laws along with government reporting policies and procedures such as EEO and ADA mitigating legal liabilities.
Designed, develop and implement corporate human resources policies and procedures resulting in a safe work environment with clear expectations and provided guidelines.
Created training and development programs in response to employee survey feedback identifying gaps or variances between employees and management. Provide ongoing support to management.
Designed internship and externship program ensuring relationship development with six top tier Universities, while acting as a mentor for 20-30 interns.
Collaborated with Marketing Division supporting branding efforts with new recruits and prospective hires.
Established and implement workflow management for ER issues including on-site investigations for harassment and personnel policy interpretation for employees.
Researched and analyze compensation comparison tools.
GENERAL ELECTRIC, Stamford, Connecticut 2005 – 2006
Human Resources Coordinator
Led day-to-day operations for managers and employees nationwide including employee relations support, performance management and benefits and compensation administration.
Participated in the development of policies and procedures relevant to Human Resources standardization ensuring efficiency and internal customer satisfaction.
Prepared and analyzed performance reports providing feedback to management regarding trends and changes impacting operations.
Supported third party and vendor management for recruiting and talent acquisition. Worked with managers to expedite open requisitions.
Processed compliance paperwork and visa acquisition as needed. Translated paperwork from Mexico.
ATLAS AIR WORLDWIDE HOLDINGS, Purchase, New York 2003 - 2005
Human Resources Specialist (2004 – 2005)
Human Resources Administrator (2004)
Human resources Coordinator (2003)
Collaborated with senior leadership team to develop core Human Resources. Developed training programs supporting business objectives and revenue forecast. Enhanced performance and increased ROI.
Championed internal program to integrate enhanced recruiting strategies along with success planning efforts increasing retention and improving communication. Partnered with management on final new hire selection.
Served as key point of contact for companywide communication between management and staff members. Provided employee relations support for merchandising, operations, store meetings, town hall meetings and break room communication.
Supervised Human Resources Coordinator to ensure project completions and project rollout.
Monitored store succession planning providing business partner support to identify and develop future leader’s companywide. Delivered full cycle recruitment including new hire orientation and on boarding.
Performed job analysis, evaluated survey data and developed pay structure and incentive programs for full time and contractor employees. Served as escalation point for all payroll issues.
Participated in Visa transfer process for key employees with immigration attorneys leveraging in depth knowledge of US Immigration relevant to alien employee and visa hiring process (Green Card, H1B, L1, TN Permit).
PRICEWATERHOUSECOOPERS, PEPSI, Stamford, Connecticut 1999 - 2002
Associate, Administrative Assistant
EDUCATION
MANHATTANVILLE COLLEGE, Purchase, New York
Master of Science, Organizational Management, Human Resources Development, May 2011
BERKELEY COLLEGE, White Plains, New York
Bachelor of Science, International Business, 2003
AMERICAN INTERCONTINENTAL UNIVERSITY, London, England
Associates of Science, International Business, 1998 (sponsored by Berkeley College)
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