Customer Service Accounts Payable
Resume:
Kent J. Hatfield
Belleville NJ 07109
email: ********@*****.*** Phone: ( 973-***-**** 732-***-****
Profile Dynamic, hands-on Payroll / Human Resources / Customer Service & Office Services leader possessing progressive and diverse experience legal compliance, policy and procedure, compensation and benefits services. Seeking a position of responsibility to best utilize the diversity of my experience level.
Professional
Experience
August 2006 - February 2014 The Trentonian Newspaper Company, Trenton NJ
Position: Human Resources / Accounts Payables
A Subsidiary of 21st Century Media
Human Resources and Accounts Payable Payroll and Benefits administration/ troubleshooting
Union liaison for administration to in sure all Dues and Contract guidelines are met.
Sorting and distributing Invoices / Company Payable Correspondence,
Reviewing and insuring proper authorization and coding are in place
Batching up invoices and sending to Corporate Shared Services.
December 2004 - August 2006 Journal Register Company, Trenton, NJ
Position: Supervisor of Customer Service Accounts Payable Dept.
Sorting and distributing Invoices / Company Payable Correspondence.
Reviewing responding and directing accounts payable correspondence.
Reviewing invoices against contracts and purchase orders.
Insuring proper authorization and documentation for all payments.
Inputting invoice and payment information for daily check runs.
Reviewed vendor data in Oracle system to insure accuracy.
February 2003 - December 2003 Disney Publishing Worldwide. New York, NY
Position: Accounts Payable Associate
Reviewing invoices against contracts and purchase orders
Reviewing invoices against contracts and purchase orders.
Insuring proper authorization and documentation for all payments.
Inputting invoice and payment information for daily check runs.
Assisted in conversion of Oracle system to SAP System .
Company holiday event planning and organization.
July 2002- Harry and David. Menlo Park, NJ
February 2003 Assistant Manager
Customer Sales Service and Administrative Support.
Administrative Support for the Store Manager.
Responsible for the Opening and Closing procedures of store.
Reporting to Corporate Headquarters on daily store operations.
Cash management, daily banking, shift & store cash reconciliation.
November 1993- Macy’s East. Menlo Park, NJ
July 2002 Administrative Assistant / Flyer
Customer Sales Service and Administrative Support Flyer
Working with the Customers in Sales and Services on the selling floor, covering for shift shortages.
Administrative Support for the Store Vault.
Store daily cash management - Duties include setting up all floor banks for the floor managers, Cash drawer audits and change management for sales agents,
Perform daily audits of the safe - cash on hand and all controlled items, setting up daily bank deposits, Compiling and reporting to the corporate office on cash and bank deposits.
Administrative Support for the Human Resources Department
Setting up and conducting interviews, conducting new employee orientations,
Assisting with the training for all new hires, assisting any and all employees with benefit and payroll questions.
Administrative Support for the Store Manager’s Office
Assisting as Administrative Assistant to the Store Manager as well as with any with any and all Customer Service issues.
September 1983- Continental Airlines. Newark, NJ
January 1993 Airport Sales and In-flight Serves
Supervisor for gate Operations.
Supervised 30 gate agents and trained new agents. Meeting and greeting all inbound flights. Checking in of all passengers for outbound flights. Reviewing all reports for both the in-flight crews as well as the ground crews - To insure that all FAA and Company regulations are followed and Safety and Security are insured on all flights. Over seeing the Customer Service Desk and the President’s Club.
Airport Sales Agent.
Assisting with the ticketing and checking in of all passengers and there items for each flight.
Flight Attendant.
In flight service, safety and security on the flight. Overseeing plane preparations to ensure that the aircraft is clean, stocked and ready for departure. Checking all Safety equipment to insure all FAA regulations have been met.
Load Planning Specialist.
Supervised ramp crew with cargo placement for proper weight distribution on planes. Compiled flight information for the flight crew and fueling crew, the information included flight plans, weather reports and passenger & cargo weights.
September 1982- Midway Airlines. Newark NJ
September 1983 Airport Sales and Services.
Meeting and greeting all passengers to assist with the check in posses.
To assist passengers with reservations.
Performing all gate operations.
Meeting and greeting all inbound flights.
Checking in of passengers at the gate.
Ensuring that the planes have been properly supplied for flights.
Ensuring that the Captain has his flight plan and fueling information.
July 1978- United States Army and Army Reserves
August 1985 Sergeant, Voice Radio Communication and Radio Teletype Communication
Supervised and trained staff in my section,
Ensure that all equipment within the area is kept in good working order.
Perform any and all administrative duties both on post and in the field.
Provide voice radio and teletype communications for the Unit at all times.
EDUCATION: West Orange Technical School, West Orange, NJ.
Administrative Support in Travel – Certificate
Belleville High School, Belleville NJ
Graduate
COMPUTER SKILLS: MS Word, Excel, Oracle Systems 11.0, ADP Enterprise
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