Cesibel Escobar
***** ***** **** **. ***# *** Houston, TX 77036
***********@*****.***
OBJECTIVE: To obtain a unique and challenging position to gain knowledge and experience in the
Health and medical field while having the opportunity to interact with other people.
EXPERIENCE: November 2009- 2016 Houston Methodist Sugar Land Neurology Associates
Position: PATIENT AFFAIRS COORDINATOR
Consistently assists patients in a friendly, courteous manner.
Responsible for the check in and check out
Collect patient Co-pays, co- insurance, or deductibles.
Scheduled follow up visits and diagnostic imaging.
Took accurate messages and ensured timely delivery to recipient.
Obtained and inputted accurate scheduling and registration data to initiate financial clearance activities.
Responded promptly to requests by staff, patients, and physicians. Performed daily job duties timely and accurately and within policy and procedure.
Responsible for answering phones and taking messages for 5 neurologists and scheduling patients in their calendars.
Responsible for getting all incoming referrals from other physicians, scheduling patients and notifying the referring physicians about the patient’s upcoming appointment.
Assist the MA's and RN in pulling and writing up the charts for the next day.
Responsible for managing the flow of patients. Provided appropriate notification of issues that may have resulted in service delays or denials.
Accurately recorded information during charge entry, registration, scheduling, and obtained authorizations or referrals to ensure financial objectives are met.
Educated patients and others regarding billing processes and potential financial responsibilities.
Conducted front end revenue cycle duties per protocol.
Accountable for ongoing professional growth and development.
Demonstrated adaptability and flexibility during changing demands.
Athena Clinical and Athena collector super user.
EXPERIENCE: March 2007- October 2009 College Station Family Medicine Center-Health & Medical
Position: Appointment Scheduler/Medical Records Clerk
Responsible for answering phones and taking messages for a fast paced office of 6 doctors
Scheduling appointments and keeping each patient satisfied with our service.
Assist with pulling medical records on a daily basis to help others with office duties.
Assist with filing medical records timely
Kept all patient information confidential while providing professional service to all patients.
QUALIFICATIONS:
Athena Software
Microsoft Word
Bilingual
Word/Excel/Power Point
Typing/Data Entry
Administrative Duties
10-key by touch
REFERENCES Available upon request.