SHAMAELA KIDWAI ZAIDI

858-***-**** (H); 858-***-**** (M); E-Mail: acymzo@r.postjobfree.com

PROFILE

Highly motivated and dedicated registered Pharmacist with 4+ years of Pharmacy and Management experience. Excellent

interpersonal and communication skills, able to collaborate effectively with co-workers at all levels. Self-motivated and can

work independently or in a team. Seeking an exciting position as a member of a health care team with an opportunity for

professional and personal growth

WORK EXPERIENCE

PHARMACIST, GROSSMONT PHARMACY, La Mesa April 2016 - Present

Reviews and interprets prescription orders and verifies accuracy and completeness of the prescription order

DUR review, counseling patients and problem solving

Communicate with patients, staff and resolved issues related to patient care and pharmacy operations, work flow management

Proficient with WIN+

Completed all relevant training and ensured that all policies and procedures are adhered to in the pharmacy

Ordering medications and inventory checks

Communicated with physicians and nurses to get additional info and improve patient care

Worked to improve patient care and expand business opportunities through competitor analysis

Processing 150 - 250 prescriptions daily

CLINICAL PHARMACIST, ADECCO - OPTUM RX (United Healthcare), San Diego Oct. 2015 - Jan. 2016

Thoroughly trained and very well versed in Medicare Part D Prior authorization

Responsible for processing claims using formulary look up, prior authorization guidelines, step therapy guidelines, compendia,

utilizing Non-Formulary, Quantity, Tier cost, B vs. D grids, Opioid over utilization

Proficient with PAS 7.0, AS400, RX HD

Responsible for processing 30 -35 prior authorization claims per day

Worked closely with other clinical pharmacists, technicians, doctors and nurses to efficiently process claims

Manually corrected errors, inputted edits and ran trial claims to check that the PAs are inputted correctly

PHARMACIST, JP Pharmacy, San Diego Jan. 2015 - Oct. 2015

Feb. 2016 - March 2016

Provided consultation and counseled customers on prescription medication needs

Responsible for doing all the inventory checks and maintaining required documentation

Responsible for processing and accurately dispensing prescriptions, DUR and transferring prescriptions between pharmacies

Worked closely with physicians, nurses and insurance companies to assist in patient care

Provided direction and guidance to technicians on customer complaints resolution and meeting customer expectations

Proficient with the computer systems (Pharmacy Plus) and well versed with the cash register operation

Completed all the necessary and relevant training on policy changes, new laws and HIPPA compliance

PHARMACY INTERN, CVS Pharmacy, San Diego 2008 - 2010

Dispensed prescriptions, transferred prescriptions between pharmacies, Counseled customers on pharmaceutical care and medication

needs, Inventory checks, ordering drugs and proficient in computer systems and responsible for resolution of insurance problems

PHARMACY INTERN, Pomerado Hospital, Poway 2008 2009

Worked closely with Pharmacists and technicians wherein responsibilities included doing prescription audits and researching patient

drug usage

Marketing Executive - Clips Office Supplies, New Delhi 1997 1999

Worked at Clips Office Supplies, New Delhi, India as an institutional Marketing executive. I was involved in designing

marketing strategy, making marketing presentations, took part in pricing negotiations

I conducted customer satisfaction surveys and problem solved customer issues. I was extensively involved in the marketing

office equipment, software and office supplies to institutional companies, MNCs in New Delhi and Gurgaon

EDUCATION

Bachelors in PHARMACY (B Pharm) Hamdard University, New Delhi, INDIA

Masters in Business Administration (MBA) De Montfort University, Leicester, ENGLAND

Have registered for Immunization certification (APHA) in March 2017

Have registered for BLS training for providers.

COMPUTER SKILLS

Pharmacy plus computer system

CVS Pharmacy computer system

MS Word, PowerPoint, Excel

PAS 7.0, AS400, RXHD

WIN+

Volunteer Activities: 2006 - 2016

Actively volunteered in my childrens schools, helping their teachers with the various educational activities and projects. Coached the

Robotics teams at the First Lego League and both teams won the championships at the competitions. Coached Science Olympiad

teams at the Middle School wherein the team won first place. Member of Leadership Committee for Science Olympiad, responsible

for organizing the Middle School competition. Volunteering at San Diego refugee as a tutor at La Mesa.

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