**** **** **** ****. ********, OH *****

PHONE 513-***-**** E-MAIL acymyt@r.postjobfree.com

KATTI L. FARMER

SUMMARY OF QUALIFICATIONS

* Excellent interpersonal and communication skills, with proficiency to instill confidence,

build and maintain strategic business/customer relationships

* Adaptable to changing environment

* Proficient in Microsoft Office, AS400, FACS, FastPro, GroupWise, FOCUS, REPS and

PCC

* Analytical skills with solid presentation

* Networking/Building rapport, negotiation and closing skills

* Leadership philosophy promoting employee participation using creative problem solving to

contribute to organizational success

* Strong ability to set and achieve priorities and manage multiple projects in tandem without

compromise to quality

* Able to delegate assignments to appropriate individuals

EMPLOYMENT

8/15-Present Centerburg Pointe Centerburg, OH

Licensed Nursing Home Administrator

* Lead and direct overall operations of facility

* Monitor each departments activities

* Monitor the quality of care received

* Maintain a positive environment for residents and staff

* Manage and maintain facility budget

* Keep labor cost within budgeted PPD hours

7/14-8/15 Arbors at Milford Milford, OH

Administrator in Training

* Assist Administrator in facility management, profitability, operations and direction in all

aspects

* Accountable for census development, management of accounts receivable and collections,

maximization of Net Operating Income, resident/patient care, state and federal survey

compliance, positive employee relations, a positive return on investment, an effective

business plan and implementation of Extendicare core programs

* Responsive as an Extendicare representative in the facility and community

* Implement and follow policies and procedures

* Complete rounds of entire facility premises daily to ensure compliance

3/13-6/14 The Woodlands of Hamilton (Capital Senior Living) Hamilton, OH

Executive Director

* Was responsible for overseeing facility by managing and training strong department heads

* Was responsible for coordinating all operational services

* Established and monitored contracts with community services, vendors, etc.

* Developed strong business relationships with referral sources, to maintain constant business

growth

* Worked directly with Area Operations to develop annual budget and strategic business plan

* Sustained occupancy at 98.1% or higher and obtained a 95% Resident Satisfaction Rating

4/09-3/13 The Woodlands of Hamilton formerly Sunrise Senior Living Hamilton, OH

Director of Sales & Marketing

* Was responsible for overseeing and supervising the sales and marketing operations; average

increase in census 74.6% per year for a total of 224% within 3 years

* Was responsible for developing and maintaining relationships with professionals and

families; received Honorable Mention from OALA for honoring excellence in Marketing

* Kept abreast of professional development in the field by reading, attending conferences and

training sessions

* Was responsible for assessing the local market and developing a marketing plan tailored to

the community

* Administered the business affairs of the community that related to sales and marketing

* Reached and maintained budgeted occupancy and revenue goals; received numerous awards

for occupancy as well as revenue.

* Understood competitive opportunities and threats and present strategic alternatives to

combat them

* Demonstrated a strong understanding of the senior care market

* Understood and managed the department budget to include labor and other expenses

EDUCATION

9/01-3/05 Shawnee State University Portsmouth, OH

Bachelor of Science in Business Administration

AWARDS RECEIVED

* Horizon Award for Unit Occupancy 4th Quarter 2009

* Horizon Award for Year-Over-Year Revenue Growth 2009

* Horizon Award for Financial Excellence 1st Quarter 2010

* Horizon Award for Financial Excellence 2nd Quarter 2010

* Horizon Award for Unit Occupancy 2nd Quarter 2010

* Horizon Award for Financial Excellence 3rd Quarter 2010

* Horizon Award for Unit Occupancy 3rd Quarter 2010

* 2012 Honorable Mention Ohio Assisted Living Associations Honoring Excellence

* Star Performer 2013

* Highest Sustained Occupancy 2013

REFERENCES

Available upon request

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