Judy O’Brien

*** ******* **** ****

Pelion, SC **123

cell: 781-***-****

acymlw@r.postjobfree.com

EXPERIENCE:

Essendant Administrative Assistant

February 2006 – Temporary to Permanent June 2006 – October 2016

Responsible for: Answering incoming calls; Assisting General Manager and Unit Managers (senior management) as well as assisting Human Resource Department; Customer service for various nationwide accounts, data input of bills and information and filing; Accounts Payable and receivable, arranging travel; coordinating office events; ordering office supplies; troubleshooting computers, fax, and copy machines; distribution of mail; using word processor to modify; creating and modifying documents/presentations. Over the phone training of new employees at other locations. Run a variety of reports daily and monthly. Review damaged by carrier for claim submission Keep complete confidentiality.

Vedior North America – Wakefield, MA Payroll Specialist

May 2005 – October 2005 – Temporary Assignment

Responsible for: Entering payroll for temporary employees at various locations, issuing checks, running payroll, voiding and reissuing checks and sending the same out to clients and other offices answering phones as necessary.

D’Agostino’s Restaurant – Stoneham, MA Manager, Bartender, Waitress

June 2004 – October 2005 – Restaurant Closed

Responsible for: Scheduling employees, supply count, ordering. Assisting Owner with all banking, payroll and accounting. Serving liquor (bartender) and food (wait staff) and managing of same.

Traylor Multimedia, Inc./360KID – Newton, MA

September 2000 – June 2004 – Lay off Office Manager

Responsible for: Screening all incoming calls; tracking accounts payable and receivable; issuing checks and verifying and inputting payroll; arranging travel; coordinating office events; ordering all office supplies; troubleshooting computers, fax, and copy machines; filtering incoming electronic and postal mail; forwarding confidential mail; using word processor to modify documents or take dictation; creating and modifying documents/presentations.

Human resources skills include: Inputting payroll with ADP computer system. Reviewing and evaluating resumes; assistance with hiring employees and contractors; providing research on insurance costs and choosing proper coverage. “Right hand” to the President/Owner of the company maintaining complete confidentiality.

GAMBRO Healthcare – Malden, MA (Woburn, MA and Cambridge, MA)

July 2001 – October 2002 – hours were cut out Certified Re-Use Technician

Responsible for: Using Renatron Machine to clean kidneys; stocking supplies for Patient Care Technicians and Nurses; assisting with handling alarms on dialysis machines; supporting patients by situating them and making them comfortable; hooking up blood pressure cups; and attending to them during dialysis; answering phones as necessary.

FitForAll.com, Inc. – Boston, MA

November 1999 – September 2000 Office Manager

Responsibilities at this online fitness startup included: Answering all incoming calls; accounts payable and receivable; issuing checks; payroll; ordering all supplies; troubleshooting computers, faxes and copy machines; handling word processing by typing as dictated; forwarding confidential materials; issuing presentations, and formatting some of the same. Frequently dealt with Board of Directors and Venture Capitalists.

Vellucci Insurance Agency, Inc. – Cambridge, MA

October 1998 – August 1999 Account Manager

Responsible for: Handling all aspects of Commercial Insurance renewal and new business accounts in a one-person department. Daily routine included application completion, marketing, customer service over the phone and at the client site; handling account discrepancies, billing, issuing all paperwork needed by customer. Also reviewed and verified company invoices and handled personal accounts when necessary.

Northstar Insurance Services/Patch Insurance Agency, Inc. – Wellesley, MA

March 1996 – October 1998 Account Manager

Responsible for: Handling all aspects of both Commercial and Personal Lines Insurance renewal, and new business. Assisted with Applied Computer system conversion. Also assisted with training of new employees and managed office while owners were away for the month of July

Additional Experience:

Dental assisting, billing, ar/ap

EDUCATION:

St. Columbkille Grammar and High School – 12 years – business course. Received John Hancock Honors Award.

Various Insurance-related courses. Received Broker License and CISR (Certified Insurance Service Rep) Designation.

COMPUTER EXPERIENCE:

Word, Excel, PowerPoint, QuickBooks and QuickBooks Pro, Internet, ADP Payroll system, AMS, Applied Systems, TKO. Familiar with Photoshop and Illustrator.

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