Customer Service Assistant

*** ******** ** *****, ** ***** 973-***-**** *********@*****.***

PROFESSIONAL PROFILE

Motivated, dependable Experienced Dietary Aide & Qualified Driver, committed to high levels of service, with outstanding communication skills effectively with co-workers, management, customers, & patients. Committed and highly adaptable individual noted as a model team player who is willing to assist when and where needed. Extensive skill development & hands on training on food preparation, serving details, & customer satisfaction. Innovative and creative professional, with the ability to rapidly transition from one activity to another.

SKILLS and KNOWLEDGE

• Able to work quickly, correctly, and professionally

• Excellent verbal communication skills

• Positive attitude and ability to multi task

• High degree of service orientation

• Able to work beyond duty time including evenings & weekends-to accommodate last minute schedule change & special events/parties

QUALIFICATIONS

• Over 6 years experience as a Dietary Aide

• Highly skilled in preparing and serving food and beverages per recipe or facility procedure

• In-depth knowledge of performing a variety of food preparation tasks

• Hands-on experience in arranging tray and table setting with appropriate tableware and condiments

• Able to assure that cleanliness and quality standards are met

• Proven ability to complete daily responsibilities and assignments

• Proven record of meeting objectives of the facility for future growth

• Thorough understanding of safety and legal requirements at the facility

• Demonstrated ability to interact helpfully with persons of different social and economic backin

2+ years of experience of driving 10-15 passenger van in heavy traffic area

Excellent physical and health strength

Good driving record

Provide a safe driving experience to all clients from various locations

PROFESSIONAL EXPERIENCES

March 2005 – Present

Palisade Medical Center North Bergen, NJ

Dietary Aide / Cook Assistant / Store Room Facilitator

• Prepare and serve nutritious meals and snacks to patients, staff and visitors• Assist cooks and operate required tools to accomplish service

• Clean work area, utensils, dishes, and pots and pans

• Check inventory of items and fill orders

• Run and fill various food service machines

• Follow diagrams and lists to prepare patient trays to specifications

• Interact with clientele in a pleasant manner and handle customer complaints

• Took and delivered food orders

• Plated and served food to patients

• Ensured resident satisfaction

• Provided fast, well-organized and pleasant delivery of food

• Assisted in bussing and resetting tables

• Performed cleanliness responsibilities in kitchen and pantries

July 2010 - Present

Good Life Englewood, NJ

Driver 15 Passenger Company Van

Responsible to keep the van clean and maintain proper hygiene

Make sure to take care of the safety of passengers

Responsible to behave with a passenger in a well manner

Responsible to provide excellent service to customers

Transporting passengers to different places

Helping the passengers in loading and unloading their heavy luggage

CERTIFICATIONS & SPECIAL TRAINING

Culinary Technology Safety & Awareness Customer Service Knife skills

Fabrication Food Safety and Sanitation Palate development and Ingredient pairing Product Identification Culinary Math

EDUCATION

Barringer High School Newark, NJ Diploma - 2003

Hudson County Schools of Technology & Culinary Arts North Bergen, NJ Certificate: Culinary Art 2 - 2010

COMMUNITY SERVICE/ACTIVITIES

Community of Newark Food Drive Youth Camp Assistant Community Elementary & Teen Reach Out Program NJ Semi Pro Football League

FOUNDATION/ORGANIZATION

Relay for Life Breast Cancer Awareness St. Jude Children Research Hospital Lupus Fight for a Cure

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