Human Resources Manager
Resume:
Dionna Alexander, SHRM-SCP
Waxhaw, NC 28173
M: 708-***-****
***************@*****.***
*A strategic global human resources business leader with over 15 years of experience, including multi-site responsibilities in the manufacturing, energy, oil, retail and service industries * HR Mastery of talent management and succession planning, leadership development, organizational transformation, employee relations and total rewards * Known as an influential, collaborative, client-focused and results-driven HR leader with strong relationship building skills, business acumen and conflict resolution, negotiation and execution skills *Proven successes in driving business results through improved utilization of human capital
Professional Experience
Senior HR Manager
August 2012 – February 2016
EVRAZ North America Inc. (Chicago, Illinois)
Responsible for the development and execution of the HR strategy for the North American corporate staff functions (Finance, IT, Legal, Compliance and Asset Protection, Manufacturing and Supply Chain, Marketing, HR, Internal Audit and Safety); $4B business with an employee population of 4.500
As a member of the North American HR Leadership Team, effectively partnered with business leaders to ensure human capital strategies were directly aligned with the overall business strategy, future growth initiatives and corporate values
Effectively managed various leadership development programs including executive leadership development, high potential program, technical leadership rotational program, mentorship and intern programs
Created and implemented successful employee and labor relations strategies across the U.S. and Canadian organizations
Implemented large scale change management/transformation initiatives to all manufacturing locations
Lead and directed the execution of key total rewards programs and processes (STI, LTI, sales incentive, annual merit review, profit sharing, retention bonuses, severance programs, health and wellness and executive perquisites)
As Company EEO Officer, directed programs and processes to ensure compliance with local, state, provincial and federal
employment regulations for the US and Canadian operations; including affirmative action plan development and management, diversity and inclusion programs
Created the EVRAZ Policy Committee and as Chairperson identified, developed, and implemented new and revised policies and procedures
Actively participated in mergers and acquisitions including HR due diligence, integration planning and execution, and restructuring
Responsible for $3 million HR budget and organization-wide cost reduction efforts
Effectively led a geographically dispersed HR team in a highly-matrixed environment
Key accomplishments
Successfully restructured and lead the Talent Acquisition and Global Mobility department resulting in annualized savings of $1.6 million in 2013 and $1.3 million in 2014
In-sourced the payroll function for all U.S. manufacturing locations to achieve a 99% payroll accuracy rate and annualized savings of $400k+
Implemented the SuccessFactors Performance Management Module to the US, Canadian and Russian Operations
Created and deployed the EVRAZ Anti-Corruption Program in 2015
Successfully executed pre-IPO HR, Finance and Compliance assignments
Senior Regional HR Manager May 2008 – July 2012
Johnson Controls Inc. – Building Efficiency Division (Milwaukee, Wisconsin)
Responsible for providing HR leadership to the Central region which consisted of 2,500 employees within 18 branches with annual revenues of $250 Million; direct business partner to 3 Regional Vice Presidents responsible for supporting the multi-level regional engineering, sales and operations employee groups for the Building Efficiency Division
Managed the deployment of corporate driven and field-based HR initiatives for the Central Region Service, Systems and Solutions Business Groups
Ensured HR readiness for the launch of key business strategic objectives and organizational change through effective management of talent acquisition, performance management, employee relations and leadership and organizational development programs
Conducted HR due diligence for organizational restructurings, mergers and acquisitions
Key team member responsible for the creation and deployment of a company-wide sales competency model and sales talent selection program
Created and sustained a culture of employee engagement through annual survey results interpretation, communications delivery, and action plan development and metrics reporting
Effectively managed succession planning processes including strategic talent reviews, workforce planning, leadership development programs, college relations and diversity and inclusion programs
Successfully managed an HR team of five direct reports
Regional Human Resources Manager March 2004 – March 2007
ARAMARK Uniform Services (Chicago, IL)
Responsible for providing strategic and tactical HR leadership and support to the field organization in a multi-state, multi-location territory in the areas of recruitment and retention, employee relations, training and organizational development, compensation and benefits, and performance management; 6,000 employee population including sales, service and operations; 35 branch locations with revenues of $500 million annually
Partnered closely with senior management to develop and execute plans that optimized talent, structure, process and culture and integrated HR objectives with the corporate business strategy
Created and maintained effective recruitment strategies to upgrade bench strength and develop a solid pipeline of talent
Provided advice, counsel and training to employees and management on all employee relations matters
Delivered key performance management initiatives, including goal setting, mid year review and annual review process, talent review and succession planning
Facilitated various corporate training programs (“Business Leadership Skills,” New Hire Orientation, Behavioral Interviewing)
Provided whatever-it-takes support to business partners and exceed their expectations with a sense of urgency
Regional Human Resources Manager (Thornton Oil Corporation) February 2001 – July 2003
HR Consultant (Peoples Energy) February 1999 – February 2001
Education and Certifications
Bachelor of Science in Business Management – Human Resources
Northern Illinois University, December 1998
SHRM-SCP – Society for Human Resource Management
February 2016
Lominger Certifications – Leadership Architect, 2013
Choices Architect, 2013
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