Mark Jeric D. Ponce
Permanent Blk * Lot * Mira Verde Homes,
Address: Barangay San Luis, Antipolo Hills,
Antipolo City, Rizal 1870
Mobile: 097********
Email: *************@*****.***
OBJECTIVE
I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
PERSONAL INFORMATION
Age: 20
Sex: Male
Status: Single
Language/s: Filipino, English
Date of Birth: September 2, 1996
WORK EXPERIENCE
Xtreme Gamerz Internet Cafe
F. Manalo Street, Emraud building, Antipolo City, Rizal
November – January 2016
Personnel
Handling and maintaining the account/s of every customer
Resolve complaints
Answering inquiries relating to account information, products and services
Monitoring customer’s account renewals
Reporting day profit
Updating all the products and games
Resolving troubleshooting (hardware / software)
EDUCATIONAL BACKGROUND
AMA Computer Learning System Tertiary
Bachelor of Science and Information System
Monteverde, Taytay, Rizal
2013-2016
Sumulong Memorial High School Secondary
Gen. Luna Street, Antipolo City, Rizal
2009-2013
St. James Community School Primary
Brgy. San Luis, Antipolo Hills, Antipolo City
2003-2009
TRAININGS ATTENDED
10.4-5.2013 Data Center Application Development Basics
ACLC Antipolo Multi-purpose Hall, Antipolo City
09.10.2013 Speak English Like a Pro
ACLC Antipolo Multi-purpose Hall, Antipolo City
ABILITIES & SKILLS
With good communication and interpersonal skills
Able to work on own initiative
Good listener
Problem Solver
Friendly
RELEVANT QUALIFICATIONS
Proficient and knowledgeable in most programs like Microsoft Office (such as MS Word, MS Excel, MS PowerPoint) Adobe Photoshop, Antivirus
Able to handle troubleshoot problem on my own
Good typing speed (35 words per minute)
Mark Jeric D. Ponce
Applicant