* * * * ** S T E R BAY C O U R T S A L I N A S, C A 9 3 9 0 6
P H O N E ( 8 3 1 ) 5 7 8 - 5 4 4 8 E - M A I L S T E F M 5 2 9 @ YA H O O. C O M
S T E P H A N I E B. M A S O N
WORK EXPERIENCE
July 2000 Present allU.S. Credit Union
Loan Officer in Lending and Collections/Business Development Representative
* Assist and process Real Estate, Auto, and Consumer Loans
* Evaluate to determine if membership application fits the necessary criteria
for loan approval
* Assist Lending Manager with month end reports
* Facilitate consultations with members to explain the range of options
available to them
* Promote Credit Union and encourage new memberships by discussing
various products and services available to new members
* Use computer and notary skills to complete many of my responsibilities
* Knowledgable in both MAC and PC as well as Microsoft Office, i.e.: Word,
Excel, Publisher
* Responsible for all DMV documents and transactions
* Do some training of new employees
* Manage membership accounts and able to do monetary transactions
requested by members in person and per telephone
* Responsible for all Payroll Deduction cards submitted to the Credit Union
and verifying that all requests are place correctly into members accounts
December 1992 July 1999 Blockbuster Video
Store Manager
* Oversaw daily operations
* Supervised up to 15 employees including hiring/firing
* Solved employee and customer problems
* Determined weekly budget effectively for store operations
* Directed a monthly inventory of products
* Balanced daily income and deposited funds
EDUCATION
Fall 2002 Spring 2005 California State University Monterey Bay
Bachelor of Arts
* Social and Behavioral Sciences
Fall 2000 Summer 2002 Hartnell Community College
Associate of arts
* Transfer studies