Office Staff Customer

CURRICULUM VITAE

A-*/**,stuti appartment nr,lalbhai center ahmedabad Maninagar-380008

Seeking suitable assignments in Secretary, Administration, Coordination & HR activities in Profit Centric and growth oriented organisation (both Indian Co. & MNCs) in the Industrial / Pharmaceuticals/Chemicals/Healthcare/Textile sector.

oA dynamic professional with more than 8+ years of experience in HR administration and hospitality management having experience on customer care,Co-ordination, HR Administration and Front/ Back Assistance comprising Profit oriented

Operations, co-ordination & support to the customers across the globe.

oAn effective communicator with excellent skill on relationship management and strong analytical, problem solving & organizational abilities.

1. Professional synopsis

Experience in communication with Domestic as well as International Vendors.

Have very good experience in Customer Relationship Management.

Prepared documents, reports, for the company and processed sampling and requests from the vendor.

Keep in constant contact with vendor through verbal and written communication about gather information on sample and material.

Co-ordination with entire office staff and managing Attendance

Engaged in day to day communications & solving the queries of client through emails and calls.

Organising Seminars, Monthly cyclic meeting for entire staff.

2. CAREER HIGHLIGHTS

Working with Corrtech Energy Ltd. From December'2010 to till date

Joined as Front Desk Executive( Reception) Promoted as Back office Administion and now working as a Personal Assistance to M.D

This export oriented Company is rated as one of the fastest growing professionally managed Engineering company (Manufacturer) with value–added high quality products to match international standards.

Key Result Areas;

Co-ordination with the customer and entire office staff

Maintained professionally good relationship of the company with the customer.

Organizing Monthly meeting

Hospitality for foreign customer

Ticketing & Hotel booking

Corporate communication

Communication and coordinate with our all customers, supply sampling dispatch documentations, couriers etc.

Maintain data & copy of Passport, visa, pancard, credit cards, and other liaison /legal papers / documents.

Office Administration work given by Management

Reporting to M.D.

Past Job Experiences

1.Alps Chemicals Pvt.Ltd, Vatwa -Ahmedabad, from November’04 to November’07 ( 3 yrs)

2.Solid(I) Ltd, Vatwa,Ahmedabad from December’07 to December,10( 3 yrs)

3. ACADEMIC CREDENTIALS

SSC from Gujarat Secondary Education Board (GSEB) with second class in 1991.

HSC from GSEB with second class in 1993

B.Com. from Gujarat University with second class in 1996.

Diploma in Computer Application ( DCA),In 1997 Knowledge of MS Office, Internet

4. PERSONAL VITAE

Date of Birth : 24th October 1974

Gender : Female Marital Status: Single (Separated)

Language skill : English, Hindi and Gujarati – reading, writing and speaking

Communication Address : Ahmedabad

Date: Jyotsna John

Place: Ahmedabad

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