Dr. Lindiwe M. Helm

acyl8i@r.postjobfree.com **** Timber Dr. Lansing, MI 489**-***-*** 6163 (office)

517-***-**** (home)

PROFESSIONAL PROFILE

Result-oriented visionary leader, recognized for delivering superior outcomes. An intellectual and progressive

Doctor of Health Administration and a Systems Thinker reinforced by a reputation for transcending and

dismantling department silos effectuate seamless team-players, process and operation integration, focused

leader with 10 years of experience in Healthcare and more than 15 years in Information Technology, D & I,

Interpersonal Communication, Operations analysis, Management information systems & strategic planning

CORE COMPENTENCES

Leadership: Organizational Improvement, Needs Analysis, Strategic Planning & Leadership, Staff Utilization, Hiring,

Development & Retention, Team Building, Coaching, & Performance Improvement

Information Technology: IT Strategy Direction Cloud computing, virtualization, Integration & Optimization,

HIT, DR Solutions, New Facility Infrastructure Design, Project Lifecycle Management

Retention: Commendable employee retention, Customer/Vendor Relationship Management

Security: Risk assessment, Organizational HIPAA Training, Security Controls

PROFESSIONAL SYNOPSIS

HIPAA Security Officer/ IT Director McKenzie Health System, Sandusky, Michigan 2013 present

Accomplishments: Integrate ancillary departments operations into the organizations mission and vision

resulted in the overall enhancement of operational effectiveness.

Lead the creation of high-performance, medical grade technology infrastructure resulting in efficiency,

secure communication, meeting the regulatory requirements and standards for patient privacy and data

security.

Integrated technology operations across facilities, replaced and redesigned information systems and

clinical applications; centralized operational leadership strategy, managing multifunctional clinical and

technology staff which significantly enhanced a patient-focused culture.

Review and negotiate contracts with numerous vendors resulting in significant savings for the

organization.

Direct, mobilize and empower team-players with the ability and fortitude to develop and realize

individual goals in alignment with organizational mission, vision and values.

Positioned clinical and business systems to meet MU stage 1, 2 and attestation requirements successfully

and getting ready for stage 3. Implemented CPOE and electronic physician documentation facility-wide and

realized high utilization rate after effective training and communication resulting in higher reimbursement

Managed the implementation of ACO and 340B and ascertain the relevant data continue to be submitted

successfully which significantly enhanced the organizations profit growth.

Reversed technology inadequacies through team-development implementation of formalized project

management methods and retraining of team-players in collaboration, consensus-building, and development

practices.

Dr. Lindiwe M. Helm

Eliminate reliance on contractors and consultants across the health system through focused training and

development.

Chief Executive Officer - Accu-Distributing LLC Lansing, Michigan 2008 2013

Accomplishments: Utilized Systems Thinking to set strategy and vision, build culture, lead the senior team

and allocate capital to develop and launch new products.

Spearhead operational areas utilizing an effective blend of executive competencies which brings about

strategic operational and IT planning in alignment with overarching organizational requirements and

feasibility for greater efficiency and profit growth.

Ensured operating requirements and revenue growth feasibility; recruited to work with Michigan State

University during product launching and advertising.

Senior Support Analyst - Auto-Owners Insurance Company Lansing, Michigan 2000 2012

Accomplishments: Training, Software Testing, Mentoring, Problem Solving, Traveling, Lecturing,

Presenting & Setting up new insurance agencies

HIV/AIDS Counselor Boninga Gauteng, South Africa 2005 2011

Accomplishments: Provided support to patients infected with HIV/AIDS; conducted testing for the

disease; communicated information about HIV/AIDS and helped patients deal with emotional reactions;

assist patients through various stages of their illness

Associate Programmer Electronic Data Systems (EDS) Lansing, Michigan 1997 1999

Accomplishments: Managed (VOM) vehicle ordering management for GM utilizing Six Sigma, Coding,

testing, scheduling and releasing to production

EDUCATION

Doctor of Health Administration 2009 2013

Doctoral Dissertation: Systems Thinking Approach to Curbing the HIV/AIDS Pandemic in South Africa.

Central Michigan University, Mt Pleasant, Michigan, USA

Science Administration/ Leadership 2005 - 2008

M.A. Thesis: The Importance of Leveraging Technology in the Insurance Industry.

Central Michigan University, Mt Pleasant, Michigan, USA

Business Administration 1994 - 1998

B.A. Thesis: Business Technology

Northwood University, Midland, Michigan, USA

CERFICICATIONS

HIPAA Privacy & Security AHIMA

International Health Certificate Central Michigan University

Advanced Management Certificate Lansing Community College

VOLUNTEER WORK

Proworld Diabetes Assessment and Training, (Belize)

Dr. Lindiwe M. Helm

Central Michigan University (CMU) International Health Strategies assessment

Boninga HIV Education &Training Johannesburg, Limpompo, Mpumalanga, (S. Africa)

YMCA Fitness Instructor, Lansing, (MI, USA)

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