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Human Resources Resource

Crestline, California, United States
January 31, 2017

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Michael L. Salisbury

**** ****** ****

Lake Arrowhead, CA


WORK HISTORY Human Resource Alliance


October 2011 to Present

Responsible for delivering a variety of human capital management solutions, support, services and savings. Assignments involved resolving business issues associated with: performance improvement, HRIS, compensation, benefits, safety, training, government regulations, staffing and labor relations. Provided advice and implemented programs that avoided litigation, reduced costs, lowered turnover, and improved organizational productivity.

Deluxe Entertainment Services

Director, Human Resources

September 2007 to October 2011

Established a recruiting function that reduced annual costs by over $1,000,000

Coordinated tax savings associated with new hires that provided the company with $400,000 in tax credits for 2010

Initiated a Total Absence Management program that automated FMLA and Disability administration and resulted in multi-state compliance with protected absence regulations

Managed employee relations in a manner that was extremely effective at protecting the firm against legal claims and litigation

Led successful union prevention campaigns and negotiated collective bargaining agreements that favored the company’s objectives

IBM Global Business Consulting Services

Senior Managing Consultant

January 1999 to September 2007

Led the re-engineering and transformation of a variety of organizational units including global Human Resources functions

Created innovative HR service delivery models utilizing shared service operations, centers of expertise, self-service applications

Such actions substantially improved client satisfaction with HR operations, reduced headcount by up to 40%, and lowered expenses as much as 25%

Established effective recruiting methods including: workforce planning, automating the employment requisition system, streamlining the employment approval process, and assigning the recruiting staff to meet the needs of specific operating departments

These actions resulted in substantial improvements in the quality of new hires, enhanced the speed of hiring by over 50%, improved productivity, and caused a 30% reduction in the cost per hire

Managed the merger of multiple organizations and directed the integration of thousands of employees in numerous locations throughout the United States. Major contributions included:

Persuaded benefit vendors to reduce insurance premiums and improved service levels that exceeded both management and employee expectations

Addressed poor performers and hired productive replacements

Updated the HR technology systems to accommodate streamlined processes and effective functionality including; self-service applications, automated work flow and eForm capabilities

Amgen, Inc

Area Human Resources Manager

September 1996 to December 1998

•.Conceived, created, and implemented a global career path and a succession planning initiative for scientific and technical staff, thereby improving recruiting results, enhancing retention, and improving the morale and productivity of scientific and technically-oriented personnel

This arrangement reduced the turnover of highly valued employees and served as a competitive advantage for recruiting and maintaining talent by demonstrating to current staff and prospective candidates the importance of technical leadership and contributions as well as managerial skills.

Modified employee bonus plans, salary structures, stock options, and performance evaluation programs leading to superior staff performance and reduced turnover

Organized a project team to improve employee performance reviews by:

Adjusting employee performance evaluations to become effective on a common date

Structuring performance reviews to link individual accomplishments with the desired target dates of business objectives

Revising the method of rewarding performance so that team performances as well as individual contributions were recognized.

EDUCATION MBA, California State University, Sacramento

BA, Business Administration, Loyola University of Los Angeles

TECHNICAL SKILLS Microsoft Word, Visio, Excel, Schedule Plus, Meeting Maker, Outlook, Microsoft

Project Planner, Lotus Notes, PowerPoint, SAP, Remedy Case Management System and a variety of payroll and HRIS applications including: Ultipro, ADP, SAP, SilkRoad, etc.

AFFILIATIONS Arbitrator, Better Business Bureau

Mediator, Community Conflict Resolution

Member, Professionals in Human Resource

Business Week Market Advisory Board Member

Past President, California Employers Advisory Council

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