Customer Service Professional Experience

**** ******* **, *********, **, *****

Tel: 787-***-**** - 321-***-****

Rosa E. Silva

Summary of Qualifications

Accomplished QA Inspector Process, with a solid background in all manufacturing areas and detail for products. Solid skills with consistent track record of initiating action plans towards solution, and completing projects to specifications, budget and time constraints. Detail driven with outstanding leadership and interpersonal skills. Technically trained and experienced in the following software:

- Word Processing, Excel and Power Point

Professional Experience

Dechra Veterinary Products, LLC 2014 to 2015

Melbourne, Florida

Manufacturing QA Inspector 07/14 to 12/15

Duties: Perform QA review of production floor activities, perform batch record review and product releases for packaging and distribution under moderate supervision, promote conformance to GMP's and FDA regulations, Monitor the production floor on as needed basis, other responsabilities as assigned by the QA Management, weekend and filling for other shifts as required.

Walmart Retail Store 2012 to 2014

Indian Harbour Beach, FL

Cashier & Customer Service 10/2012 to 07/2014

Duties: Cash Register, Customer Service Desk ( Returns, Money Orders, Checks,

Payments. etc

Mylan Pharmaceuticals 2003 to 2012

Caguas, PR

Manufacturing QA Inspector 02/2003 to 05/2012

Duties: Remain current with all pertinent Standard Operating Procedures relating to

Batch Records review and QA systems, Raw Materials sampling, Product sampling, rooms

inspections, equipment inspections. Promote conformance to GMP's and FDA regulations.

( Companies references and phone numbers will be provided at the moment they are requested)

Contact this candidate