Patricia A. Lebens

Corcoran, MN Cell: 612-***-**** acykhc@r.postjobfree.com

HUMAN RESOURCES CASE MANAGER/GENERALIST

PROFESSIONAL SUMMARY

Driven Human Resource Professional with almost two decades of experience offers a comprehensive approach

to human resource management. Strong grasp of employment laws, compliance issues, absence management,

workers compensation, FMLA, ADA, return to work negotiation and benefits plans. Seeking a Rehabilitation

Case Manager position with the ability to telecommute from fully dedicated home office.

KEY ATTRIBUTES

Employee Relations Workplace Safety/Security Policy Initiatives Benefits Broker Tracking & Reporting

Performance Review Programs Development Planning

COMPUTER SKILLS

ATS, Visual, Taleo, Paychex, SAP, UltiPro, ADP, Travis COBRA, BPCS AS400, MS Office Suite, Adobe

Photoshop, Visio 2003, ACT, Genesis Time Clock, Lotus Notes, Adobe PageMaker, Adobe Professional,

WASP Time Clock.

WORK EXPERIENCE

FAIRVIEW HEALTH SERVICES

HR Case Manager, Occupational/Non-Occupation Work Cases 10/2015 to Present

Provide total case management and maintain complete, accurate, and timely files of all reported work-

related injuries and illnesses.

Manage OSHA required recordkeeping and ensuring compliance with company s return to work

policy and procedures.

Liaise with internal Risk Management claims team and external QRC consultants and ensure timely

transmittal of accurate data.

Provide return-to-work case management for other absences.

Attend quarterly safety meetings to educate and be a resource for managers.

Perform in accordance with all policy, procedure and professional practice guidelines.

Provide coaching and guidance to managers and employees on employee relations and performance

issues.

Administer, maintain and communicate company benefit programs including claims resolution,

change reporting, auditing, and approving statements and HIPAA compliance.

Lead organizational wellness activities.

Provide professional human resources services, guidance and leadership in the areas of employee

relations while ensuring consistency with the company s policies and procedures and compliance with

federal and state laws.

Manage and maintain HRIS databases including running queries and analyzing data.

Assist in evaluation of reports, decisions, and results of department in relation to established goals and

recommend new approaches, policies, and procedures to support continuous improvement.

Conduct employee investigations and recommend appropriate actions while providing clear, concise

documentation.

Provide leadership and may provide direct management to HR administrative support functions.

Participates in developing department goals, objectives and systems.

KELLYMITCHELL GROUP

HR Consultant (Case Manager, Manager, Business Partner, Generalist) 06/2015 to 10/2015

Provided total case management and maintained complete, accurate, and timely files of all reported

work-related injuries and illnesses

Managed OSHA required recordkeeping and ensured compliance with company s return-to-work

policy and procedures.

Liaised with internal Risk Management claims team and external QRC consultants and ensured timely

transmittal of accurate data.

Provided return-to-work case management for other absences.

Patricia A. Lebens 612-***-**** acykhc@r.postjobfree.com

Attended quarterly safety meetings to educate and be a resource for managers.

Performed duties in accordance with policy, procedure and professional practice guidelines.

Provided guidance to managers/employees on employee relations and performance issues.

Administered, maintained and communicated company benefit programs including claims resolution,

change reporting, auditing and approving statements and HIPAA compliance.

Led organizational wellness activities.

Provided professional human resources services, guidance and leadership in the areas of employee

relations while ensuring consistency with the company s policies and procedures and compliance with

federal and state laws.

Managed and maintained HRIS databases including running queries and analyzing data.

Assisted in evaluation of reports/decisions/results of department in relation to established goals and

recommended new approaches/policies/procedures to support continuous improvement.

Conducted employee investigations and recommended appropriate actions while providing clear,

concise documentation.

Provided leadership and direct management to HR administrative support functions.

Participated in developing department goals, objectives and systems.

ROBERT HALF MANAGEMENT RESOURCES

HR Consultant (Manager, Business Partner, Generalist) 10/2014 to 06/2015

Provided professional human resources services, guidance and leadership in the areas of recruiting,

employee relations and benefits while ensuring consistency with the company s policies and

procedures and compliance with federal and state laws.

Led staffing and business partnering responsibilities in Product Development, Products, Engineering,

Marketing and Corporate Services teams, including identifying and attracting talent, selection process,

pre-employment screening and onboarding activities.

Provided coaching and guidance to managers and employees on employee relations and performance

issues.

Administered, maintained and communicated company benefit programs including claims resolution,

change reporting, auditing and approving statements and HIPAA compliance.

Led organizational wellness activities

Provide subject matter expertise on company leave of absences programs and disability benefits

Managed and maintained HRIS databases including running queries and analyzing data

Assisted in evaluation of reports, decisions, and results of department in relation to established goals

and recommend new approaches, policies, and procedures to support continuous improvement

Conducted employee investigations and recommend appropriate actions while providing clear, concise

documentation

Managed compensation activities including job analysis, authoring job descriptions and salary survey

response

Managed company safety/OSHA requirements along with employee workers comp initiatives

Provided leadership and direct management to HR administrative support functions.

Participated in developing department goals, objectives and systems

RIVIDIUM, INC. Manassas, VA

HR Civilian Pay Technician USDA, APHIS, HRO (Intermittent) 7/2014 to 8/2014

Aided USDA Federal civil service fields of pay and leave policies, time and attendance, wage

garnishments, and requesting manual adjustments from the payroll office.

NATH COMPANIES Bloomington, MN

Human Resource Manager/Business Partner 6/2013 to 7/2014

Managed Human Resources function for more than 1000 employees.

Core management duties included counseling, scheduling and personnel issue resolution, with

additional involvement in staffing, employee relations, performance management, new staff

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Patricia A. Lebens 612-***-**** acykhc@r.postjobfree.com

orientation, project management, program development, EEOC guidelines and company HR policy

compliance.

Managed leave administration, including employee noti cations and vendor management, disability

programs and health bene ts.

Educated/advised employees on group health plans, voluntary bene ts/401(k) retirement plans.

Developed company personnel policies, standard operating procedures and employee handbooks.

Developed and enforced company policy and procedures relating to all phases of human resources

activity.

Built a comprehensive employee recruiting strategy.

Facilitated criminal background check process for new hires.

Conducted employment veri cations and investigations.

Developed and facilitated new-hire orientations, including safety training.

Managed the employee o er process at the exempt level. Established and monitored employee pay

scales.

Conducted job analysis and job evaluations, resulting in quality job speci cations.

Audited workplace, employee and management policies and procedures. Conducted salary survey

research for both exempt and non-exempt positions.

Managed employee rewards programs.

Updated key human resource metrics, including turnover and terminations, using reporting tools on

the HRMS database.

Shadowed employees to determine an accurate description of the duties and skills required for each

position.

Processed unemployment claims. Acted as company representative at unemployment hearings.

7-SIGMA, INC. Minneapolis, MN

Human Resource Manager/Generalist 4/2011 to 6/2013

Developed and managed the administration of the human resources policies, procedures and programs.

Developed department, employee relations, training and development, benefits, compensation, and

employment.

Educated/advised employees on group health plans, voluntary bene ts/401(k) retirement plans.

Built a comprehensive employee recruiting strategy.

Facilitated the criminal background check process for new hires.

Conducted employment veri cations and investigations.

Developed and facilitated new-hire orientations, including safety training.

Established and monitored employee pay scales.

Conducted job analysis and job evaluations, resulting in quality job speci cations.

Audited workplace, employee and management policies and procedures. Conducted salary survey

research for both exempt and non-exempt positions.

Managed employee rewards programs.

Implemented company's rst sourcing tracking system.

IWCO DIRECT Chanhassen, MN

Recruiting Consultant (Intermittent) 11/2010 to 1/2011

Managed talent acquisition activities and administration for manufacturing plant

Ensured staffing practices were in compliance with applicable federal, state, and local regulations

pertaining to equal opportunity, immigration, and company policy.

PMT CORPORATION Chanhassen, MN

Human Resource Manager/Generalist 3/2010 to 11/2010

Managed staffing, payroll, employee relations and benefits administration.

Recruited exempt and non-exempt staff

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Patricia A. Lebens 612-***-**** acykhc@r.postjobfree.com

Structured and implemented programs and policies in the areas of training, compensation structures,

benefits packages, incentives and new-employee orientation.

Brought workers' compensation program into full compliance.

Instituted preferred providers list and trained managers and associates

Managed Unemployment disputes and Workman's Compensation, arbitration.

Updated employee manual and implemented Customer Service Process Flow Manual. Wrote and

revised job descriptions, postings and job advertisements.

EXPRESS EMPLOYMENT PROF. /FREEDOM SERVICES Burnsville, MN

COBRA Administrator (Intermittent) 1/2010 - 3/2010

Managed COBRA administration including procedure development, long-range goal planning, and visionary

marketing for an increase in the bottom line.

Monitored compliance with federal and state COBRA regulations. Respond to employee inquiries.

Devised creative and cost-effective incentive and morale-boosting programs (including special events)

that increased employee satisfaction and productivity.

LIBERTY TIRE RECYCLING Savage, MN

Human Resources (Intermittent) 8/2009 - 10/2009

Supported recruiting, training, payroll and benefits administration for 80 staff members.

Developed databases to track safety data to ensure compliance with OSHA regulations.

Managed temporary staffing agencies. - Prepared and conducted personnel safety training programs.

Coordinated with Blue Cross of MN, Delta Dental, and Aflac.

GUSTAFSON / BAYER CROPSCIENCE Shakopee, MN

Human Resource Specialist Senior Staff 1/1999 to 6/2009

Successfully led two performance management processes which involved ratings, promotions and

salary administration

Developed and implemented a safety system to exceed OSHA requirements, minimize recordable,

control costs, and reward employees.

EDUCATION

Capella University, Minneapolis, MN Doctor of Philosophy (candidate)

Organization and Management, with emphasis in HRM, Anticipated Graduation 2018

Grand Canyon University, Phoenix, AZ MBA, 11/2011 MSL, 11/2011

University of Phoenix, Phoenix, AZ BSBM, 11/2008

Western International University, AZ AAB, 7/2007

AFFILIATIONS

The Southwest Metro Human Resources Association

Minnesota Recruiters

Scott County Workforce

Hennepin County Workforce

National Notary Association

Society of HR Management

Minnesota Recruiting and Staffing

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