Customer Service Real Estate

OBJECTIVE

A highly motivated and detail oriented professional with several years of experience managing complex systems.

PROFESSIONAL EXPERIENCE

Chicago Mercantile Group

New York, N.Y 1993-present

Options/Futures Senior Price Reporter

●Ensure accurate trade pricing upon execution through an electronic handheld PDA, (Personal Data Assistant) and TMS, (Trade Management System) with speed and precision.

●Corresponds with brokers on trading floor, listens for trades, bids and offers and confirm trades appear on the overhead wall boards.

●Responsible for submitting traders cards to podium to promote timely and accurate reporting of transactions.

●In charge of verification on new contracts for open interest accounts.

●Oversees and manages 4-5 ring reporters to guarantee accurate reporting of transactions and effective, fair decisions.

●Requires knowledge of commodities market.

●Settles Crude Oil Options, Calendar Spread Options, Natural Gas Options, Gold Options and European Natural Gas Options markets for next trading day.

Crewstown Realty

Brooklyn, N.Y 1999-2011

Licensed Real Estate Sales Agent

●Rents, buys, and sells property for clients on a commission basis.

●Manages and supervises a team of four agents.

●Operates weekly open houses.

●Responsible for carrying out closings on sales and rentals.

Polo Ralph Lauren

New York, N.Y 1989-1991

Customer Service Representative

●Answered phone inquiries from staff concerning the location of packages.

●Located lost or misplaced packages for other employees of the company.

●Initiated the delivery of packages to the appropriate individuals.

●Executed requests for shipping of items.

EDUCATION

John Jay High

Brooklyn, NY

Realty Institute, Real Estate License

Pursuing college credits

SKILLS

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), social media

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