SKILLS:

** ***** ** *********** ********** in business and

healthcare

> Highly organized, detail-oriented individual driven by

results guided by deadlines, milestones, and budgets

> Financial budget analysis experience with concentration on

cost reduction

> Innate ability to prioritize, manage time, and exceed

expectations

> Skilled in strategy development for revenue generation

through marketing and public relations

> Specialization: organizational development; setting clear

expectations and goals for project teams

> Multi-faceted educator responsible for implementation of

training

and development programs

> Collaborative, engaged team member with ability to

facilitate co-workers in creative problem-solving

techniques

> Proven skills in resource identification and procurement

> Excellent oral, written, and presentation skills

EDUCATION:

MBA, University of Texas at Tyler

Minor: Management

Specialization: Organizational Development

BAAS, University of Texas at Tyler

Concentration: Management

LVN, Tyler Junior College, Tyler, TX

CERTIFICATION, San Antonio, TX

Texas Assisted Living Administrator

PROFESSIONAL EXPERIENCE:

2016-Present Oak Hills Terrace Memory Care, Tyler, TX

Assistant Executive Director/Business Office Manager

> Assist executive director with managing day-to-day

community operations

> Participate in public relation functions and activities

including community tours and inquiries

> Ensure accuracy of financial accounts, conduct

appropriate collection procedures, and utilize expense

tracking

> Promote efficiency of Frontier Management's employee

development

through orientation and continuing education

> Develop and maintain positive relations with employees

and resident families to include participation in

service plan meetings

> Conduct daily department meetings to ensure the needs of

the

residents and community are being evaluated and resolved

2014 - 2016 University of Texas at Tyler, Tyler, TX

Doctoral Administrative Assistant, HRD and Technology

> Teaching assistant to Dr. Jerry Gilley, academic

authority on

organizational development and change agents

> Development, organization, and management of PhD

documentation

> Monitor progress of documentation against deadlines

> Responsible for inventory auditing and procurement

> Development and utilization of receiving reports

2013 Orchard Park Healthcare Center Denver, CO (Days)

Long-term care/rehabilitation nurse

> Interdisciplinary team collaboration requiring

analytical thinking

for optimal resident care

> Respond to changes in condition, provide physical and

psychosocial

support to residents and families

> Coordinate patient care and perform nursing skills

2013-2014 Concorde Career College, Denver, CO

(Nights)

Instructor/Lecturer

> Lecturer of business management and medical assistant

program

> Laboratory skills instructor

> Performance evaluations and daily advising

> Collaborated with cross-functional teams to develop

written

and graphical content for academic engagement

1991-2012 Dr. Barry Acker, Oral & Maxillofacial Surgery, Tyler, TX

Clinical Nurse Supervisor/Public Relations Coordinator

> Primary in training and development of staff

> Manage budget allocation and variances while promoting

lean management

> Collaborative marketing with consulting firm The Levin

Group as

Public Relations Coordinator to increase corporate

revenue

> Developed outreach and engagement solutions with

referring physicians to augment market presence

> Personally conducted seminars, training, and instruction

for continuing education credits

> Coordinated selection and hiring; coordinated scheduling

and execution of staff training and organizational

development

> Human resource management; conducted performance

appraisals and informal continuous evaluations

> Reduced operating costs to improve process efficiencies

> Instrumental in improving corporate processes while

eliminating

inefficiencies.

REFERENCES: Available upon request

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Dawn Trinidad, MBA, LVN

Assisted Living Administrator

109 Malisa Circle ~ Tyler, TX 75707

720-***-****

acyjtx@r.postjobfree.com

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