Aishwarya Bhavan, Vagamon
P.O
Idukki district, Kerala, Pincode :
685503
India
E-mail: ************@*****.***
Phone: +91-974*******
PROFESSIONAL
PROFILE
Committed and motivated Operation Manager with exceptional administration and customer service skills. Strong work ethic, professional demeanour and great initiative. QUALIFICATIONS Computer proficiency
Service-minded
Professional demeanour
Self-directed
Time management ability
Ability to prioritise
Strong interpersonal skills
Meticulous attention to detail
Advanced MS Office Suite knowledge
Mail management
RELEVANT
EXPERIENCE
Calendaring
Planned all meetings and travel for CEO.
Scheduling
Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork.
Multitasking
Demonstrated proficiency in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximise efficiency. Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. WORK
EXPERIENCE
Firstgent Security Systems Pvt.
Ltd
December 2013 Present
Assistant Manager Operations
Managed daily office operations and maintenance of equipment. Coordinated meetings with other department managers and served as main liaison between sales and engineering staff.
Provided support for CEO and sales team in managing operation work flow. Directly supported CEO in managing operation work flow. Created professional business presentations.
Designed promotional materials.
Prepared standard operating procedures.
Adharsh V R
Adharsh V R 1
India Infoline April 2013 November 2013
Movie World Advertisers April 2012 April 2013
Muthoot Group May 2010 March 2012
Virgo Softech Pvt. Ltd April 2009 March 2010
Determined customer needs.
Designed electronic file systems and maintained electronic and paper files. Handled all media and public relations inquiries.
Received and screened a high volume of internal and external communications, including email and mail.
Software administration
Tech Support
Internal Auditor
Performed Internal Auditing on a regular basis.
Internal audit envisages through verification of the entire activities relating to the pledge of the gold ornaments right from the time they are pledged by the customer till they are released or otherwise disposed of.
Ensuring that assets are safeguarded
Identifying if and where processes are not working as they should and advising on changes to be made
Ensuring procedures, policies, legislation and regulations are correctly followed. Preparing reports
Presenting findings and recommendations
Administration Executive
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organised fashion. Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organised files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail.
Junior Audit Executive
Performed Internal Auditing on a regular basis.
Internal audit envisages through verification of the entire activities relating to the pledge of the gold ornaments right from the time they are pledged by the customer till they are released or otherwise disposed of.
Ensuring that assets are safeguarded
Identifying if and where processes are not working as they should and advising on changes to be made
Ensuring procedures, policies, legislation and regulations are correctly followed. Preparing reports
Presenting findings and recommendations
Data Entry Supervisor
Adharsh V R 2
Worked as the Data entry supervisor for National Population Register (Govt. of India) data entry work.
Supervising, training and evaluating data entry operators for National population register data entry work.
Prioritising, assigning, monitoring work progress and evaluated the work of data entry operators.
Monitoring daily production output rates of data entry operators. Updating programs for data entry equipment.
Resolving equipment problems, contacting vendor as necessary. Scheduling personnel and workloads to provide adequate shift coverage and meet production schedules and requirements.
Classifying and logs data to be recorded on magnetic medium. EDUCATION Bsc Computer Science 2004 2008
Plus Two 2001 2003
SSLC 2000 2001
College of Applied Science
Obtained Bsc Computer Science degree with GPA 2.3 ( 61 % ) St Marys HSS Teekoy
Obtained Plus two in Science with GPA 2.3 ( 61 % ) St Antonys HS, Vellikulam
Obtained SSLC in Science with GPA 2.3 ( 61 % )
INTERESTS Music, Movies,Reading,Internet research on technology REFERENCES Mr.Saji Sabu, Network Engineer in Nokia-Gio project Email: *******@**********.***
Phone: +91-702*******
OTHER
INFORMATIONS
Date of Birth : 11 June 1986
Name of Father : K C Raveendran
Name of Mother : P K Sulochana
Marital Status : Married
No of Children: 1
Nationality : Indian
Languages Known : English, Malayalam,Tamil
Passport Number : K4278421
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