Shanena Jacobs

Professional IRS EIN & PTIN Registered Tax Preparer - Self-Employed Owner/

Entrepreneur

Detroit, MI 48213

acyjbl@r.postjobfree.com - 313-***-****

Seeking Permanent Full-time, Part-time or Temporary to Hire Employment.

Authorized to work in the US for any employer

WORK EXPERIENCE

Professional Tax Preparer

Aim High Home Office & Mobile Tax Service: Self-Employed Owner - Detroit, MI - March 2014 to

Present

Greeted customers upon entering the office with Professionalism and a Smile. Explained the Company

Policy and Procedures before any services were rendered. Prepared individual taxes for residents and small

businesses throughout various cities of Michigan. Input customer information into tax data software system

and filed customers information in manual files alphabetically. Answered phones then transferred calls to the

appropriate staff. Cleaned office at the end of work shift.

Production Worker

Green Polymeric Materials - Detroit, MI - July 2015 to September 2015

Responsibilities

Reported to my Production line at 5pm to pull rubber or plastic auto parts from Mold Injection System. Trimmed

rubber or plastic auto parts as needed and inspected auto parts for defects to scrap. Input in computer auto part

info and other details to print labels for shipments going out or being stored in warehouse for a later departure.

Input total numbers for all counted scrap at end of shift on a Material Log sheet. Cleaned, Chemically sprayed

and/or wiped down Mold Injection System in rotation with other co-workers throughout the work day. Assissted

other co-workers with their workload if needed and cleaned area at end of shift at 1:30am!

Reason for leaving:

"Laided off Sept. 5, 2015!" 2nd shift Cancelled definite.

Professional Tax Preparer/Assistant Manager

First Option Tax Service - Detroit, MI - January 2012 to April 2013

Greeted customers upon entering the office with Professionalism and a smile. Managed 4-6 employees and

make employee work schedules for two weeks in advance. Answered phones and transferred customers to the

appropriate staff. Prepared individual taxes for residents throughout various cities of Michigan. Input Customer

information into tax data software system and file Customers information in manual file alphabetically. Ordered

office supplies and cleaning supplies for office. Cleaned office at the end of my shift!

Office Assistant/Tax Preparer

National Tax Service - Detroit, MI - January 2010 to April 2011

Detroit, MI - January 2010 to April 2011

Performed Receptionist duties such as: Answering the phone in a professional manner and addressing the

customers. I filed customer profiles or tax returns in alphabetical order. Prepared individual taxes for residents

throughout various cities of Michigan. Input Customer information into tax data software system and filed

customers information in manual file alphabetically. Cleaned office at the end of work shift.

Customer Service Rep/Fundraiser

Teleservices USA - Clawson, MI - April 2008 to August 2009

Received inbound calls and placed outbound calls for various fundraising campaigns, to various individuals and

companies around the United States to raise revenue for various local and national charities. Input customer

data into computer data system for processing. Input daily revenue collected and maintained daily and weekly

quota.

EDUCATION

Bachelors Pending in Small Business Management and Entrepreneurship

University of Phoenix-Online and On Campus - Southfield, MI

2008 to 2010

Certificate Received in Medical Assistant

National Institute of Technology "Now Everest Institute" - Southfield, MI

2003 to 2004

AWARDS

Recognition for Great Job Performance

April 2012

Crystal and Mable Star Trophy addressed to me from My Boss/Owner. Also, I received a $1,500 Bonus and

the end of the Tax Season in 2012 but a $500 Bonus in 2013.

CERTIFICATIONS/LICENSES

Valid Driver's License

March 2016 to June 2019

Operators License and I have my own reliable transportation.

ADDITIONAL INFORMATION

I am available to start Friday, 10/07/2016.

Contact this candidate