Maria Alba Reyes
**** ********* **** ***** *-**
Nashville,Tn 37211
I`m a bilingual Customer Services Representative with over 10 years of sales experience,
recognized for abillity to comunicate with costumers, providing the services to ensure
client retention and positive feedfack.
EMPLOYMENT HISTORY:
• Company: Constellation Travel Services Date 05/05/98 / to 01/13/2014
Duties: sold airline tickets, I was responsable for weekly sales report,bank deposits.
• Company: La Voz Hispanic Newspaper / Spanish newspaper Date: 07/05/01 -04/10/06
Duties: Took inbound calls to costumer interested in placing ad and sometimes see costumers
face to face for sales or costumer relations.
• Company: Cameron Motors Date: 08/01/07 to 09/01/09
Duties: Taking phone call, payments and costumer services.
• Company: Harding Dental Center Date: 06/01/09 to 01/20/2014
Duties: Taking phone call, doing insurance claims, making appointments for the patients.
Tornado Bus Company DATE: 11/29/2013 to Present
Duties: reservations, sales, answering the phone costumer service, resolve problem with tickets issue.
CERTIFICATION: SYSTEM ONE AND SABRE COMPLETE COURSE IN TRAVEL AGENT.
EDUCATION: JULIO MORALES LARA (VENEZUELA)
TRAVEL AGENT (HOUSTON, TEXAS)
LANGUAGES: SPANISH AND ENGLISH
REFERENCES: FURNISH UPON REQUEST