Customer Service High School

SKILLS

●Excellent customer service skills

●Experience in a warehouse environment

●Positive attitude

●Will do the job the correct way, not the easy way

●Experience with computers and networking

EXPERIENCE

Home Depot, Houston, TX - General Warehouse Associate

Jun 2015 - Sep 2016

Inbound

●Receive incoming freight up to 65 lbs. Remove from truck, label and place on conveyor belt for transit to outbound

●Assist in running conveyor belts

●Receive rejected freight and enable it to pass through

Outbound

●Collect freight coming down conveyor belt

●Stack/build freight on either carts or pallets

●Build wall inside truck by manually floor loading freight on pallets/carts

●Operate pallet jack in order to properly position pallets inside truck

Platinum Copier Solutions, Houston, TX - Sharp Certified Copier Technician

Aug 2014 - Mar 2015

●Receive copiers from trucks in shipping department

●Configure & set up copiers for future use

●Perform preventative maintenance, troubleshoot, and fix existing issues with copiers

●Deal with frustrated clients during instances of machine failure, assure them that all issues would be resolved, and leave with them satisfied

●Deliver and install copiers at customer location

●Establish network connection and printing capabilities for copiers

●These duties included operating a company vehicle and driving to different job sites all over Texas and completing them in a time-sensitive manner in order to meet a daily quota. Also included operating a box truck for copier deliveries.

Kroger, Houston, TX - Cashier/Bagger

May 2014 - Aug 2014

●Work quickly checking out items for customers

●Experience handling money and operating a point of sales system

●Assist customers with carrying groceries

●Collect carts from parking lot

EDUCATION

Scarborough High School, Houston, TX - High School Diploma

GRADUATED JUN 2013

University of North Texas, Denton, TX - Completed coursework towards Biochemistry, May 2014

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