Customer Service Administrative Assistant

Tobi Williams 314-***-**** ****************@*****.***

OBJECTIVE:

To obtain a position that enables me to use my strong administrative, technical, and educational background to support the overall objective of the company. Result driven, capable of performing individually or collaboratively as a team and with a hands-on attitude and experience with working under pressure and in diverse, rapid moving, and complex environments.

Skills:

• Media Relations

• Promotion & Image Designs

• Special Event Coordination

• Project Oversight

• Team Leadership

• Research

• Problem Solving

• Creativity

• Correspondence Handling

• Mac & PC Proficient

• Microsoft Word, Excel, PowerPoint & Outlook

PROFESSIONAL EXPERIENCE

PAPERDOLLS BOUTIQUE St. Louis, MO 2016-2016

Web store Operations/Social Media Assistant Interacted with media STL Today, community member’s local universities, and customers to maximize exposure and promote company mission.

• Manage company website consisting of news updates, sales, and new products

• Provided communication to vendors regarding current and future products

• Handled media releases through various social media outlets Instagram, Facebook, Pinterest and Twitter

• Coordinated/Facilitated multiple on location and in-house photo shoots in order to create successful editorial and product images

• Partnered with outside companies and organizations for pop up shops and charity events

• Established quick problem solving and decision making skills, in a fast paced, deadline driven, creative environment

VANTAGE CREDIT UNION St. Louis, MO 2015-2016

CUSO Receptionist/Retail Administrative Assistant

Provide widespread administrative support to the front line Mgmt, Executives Leaders and Directors

• Created invoices, spreadsheets, reports, memos, letters, and other documents

• Conducted researches, compiled data, and prepare presentations

• Attend meetings and record minutes, take notes, and actions

• Answered and direct phone calls or take messages for all appropriate parties

• Greeted visitors and determine their needed access and direct them to appropriate parties

NORDSTROM St. Louis, MO 2014-2014

Stylist/Sales Associate

• Created Seasonal clothing displays including dressing and arranging mannequins

• Recommend, select, and obtain merchandise based on customer needs and desires.

• Assisted customers in dressing room, including merchandise use and care

• Managed cash register for sales and returns les prices

• Answer questions regarding the store and its merchandise

EDUCATION

University of Missouri St. Louis (3.0 GPA)

Bachelor of Arts, Psychology

Webster University (3.8 GPA) Gradation –December 2017

Bachelor of Arts Degree, PR & Marketing Communications MBA

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