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Kids Club Director

Location:
Harper Woods, MI, 48225
Posted:
January 28, 2017

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Original resume on Jobvertise

Resume:

Quiane L. Bates

***** ********* ****** *****, ** 48225

586-***-****

acyiuz@r.postjobfree.com

March 4, 2016

Dear Human Resources/Hiring Manager:

The purpose of this letter is to express my interest in a Customer Service Representative position with

your company. The opportunity to be employed by Walk-Miller Energy Services, LLC is extremely

appealing. My educational and employment background qualifies me as a competitive candidate for this

opening.

The following strengths that I possess for success in this position include, but are definitely not limited to

the following:

I am a self starter and go getter

Eager to learn and excellent at following directions

Coach, train and develop direct reports

Strong communicative skills

Provide outstanding contributions to customer service for all clients

Exceptional multi-tasking skills

Great team player

I am well-spoken, energetic, confident and personable. Customers will feel comfortable with placing their

issues in my hands. I can rectify their problems in an efficient and professional manner. My experience in

the area of customer service has prepared me for handing highly charged situations, and I am capable of

de-escalating any scenario.

Please view my resume for additional information on my work experience. I hope you will find my

experience intriguing enough to warrant a face-to-face meeting, as I am confident that I can add value to

your company and provide excellent service to your customers as a member of your team.

I can be reached anytime via cell phone, 586-***-****. Thank you for your time and consideration. I look

forward to speaking with you.

Sincerely,

Quiane Bates

Seeking a position utilizing knowledge and education acquired while pursuing careers in the

Objective

Customer Service Industry.

Quiane L. Bates

20680 Fleetwood Harper Woods, MI 48225

586-***-****

acyiuz@r.postjobfree.com

Oakland Community College Royal Oak,

Education

MI

August 2009 May 2013

G.P.A. 3.0/4.0

Associates in Early Childhood Education

Macomb Community College Macomb, MI

January 2003 December 2005

G.P.A. 3.0/4.0

Associates in General Studies

Latch Key Director (September 2015-Current)

Work Experience Grosse Pointe Public Schools

Teacher Assistant (June 2010 August 2015)

Grosse Pointe Nursery School, Grosse Pointe, MI

Implement curriculum

Create lesson plans

Ensure a safe environment

Consultant Support (November 2003- June 2010)

Art Van Furniture, Warren, MI

Handle source issues, specialty is irate situations

Data Entry

Cross trained, back up for all departments

Oversee all service calls to ensure eliminate errors

Customer Service Representative (April 2002 August 2003)

PPOM, Southfield, MI

Handled Incoming calls

Provided insurance benefit information

Data Entry

Billing

Customer Service / Claims Processor (March 1999 April 2002)

Selectcare Health Insurance, Troy, MI

Handled incoming calls in a high volume

Investigated dual insurance claims

Billing and claim processing

Contributed to the merger of PPOM and HAP

References and transcripts are available upon request



Contact this candidate