Technical Writer Engineer

Abel Torres

Cell: 831-***-****

Email: ***********@*****.***

Objective Senior Technical Writer

Expert writer in core technology for API/SDK and developer tools for internal or end-user audiences.

Skills

Agile scrum and sprint experience; Wiki-based collaborative documentation.

C, C++, Java, Eclipse, HTML, HTTP, XML, JSON, REST

Independent, motivated team worker. I work well with engineers and architects.

Multilingual language skills: native Spanish; intermediate French.

Experience

Nov 2016– Present Horizon Blue Cross/Blue Shield Newark, NJ.

Business Analyst

Write Application Requirements Document based on RESTLET-swagger design

Drive process standardization in Agile environment.

Mar 2015–Aug 2016 Hewlett Packard (Web Services Group) Palo Alto, CA.

Senior Technical writer

REST API documentation. CWP (Common Web Platform) microservices, eCommerce; ePayment, SaaS. Provide role-specific documentation of Management Portal for developers and administrators to deploy SaaS. Document mobile device management. Worked from independent Confluence Wiki pages to deliver a structured html document. Edit Swagger-UI annotations in Java JAX-RS source files.

Nov 2014–Mar 2015 Universal Electronics, Inc Menlo Park, CA.

Senior Technical writer

C API documentation; doxygen. Programmer’s Guide; MS Word. Documented QuickSet, an embedded application for simplifying universal control set up and operation of entertainment devices for set-top boxes, televisions, game consoles, smartphones, and tablets.

Aug 2013–Nov 2014 Hewlett Packard (Web Services Group) Palo Alto, CA.

Senior Technical writer

REST API documentation. Document Management Portal for developers and administrators to deploy SaaS. Document mobile device management. Worked from independent Wiki pages to a structured html document.

April 2013–Aug 2013 John Deere (Intelligent Solutions Group) Urbandale, IA.

Senior Technical writer

Created REST API documentation. Also, used doxygen to generate a C++ API Reference.

May 2012–Current Intertrust Technologies Sunnyvale, CA.

Senior Technical writer

Maintained API/SDK documentation: User’s Guide and doxygen-generated API documentation of digital security, data privacy, trusted computing, and rights management.

Feb 2011–April 2012 eBay Inc. San Jose, CA.

Software Engineer 3 / Documentation Lead

Author, edit, and update wiki-based technical documentation related to Web application development.

Documentation with Agile projects. Extensive use of Eclipse for Spring MVC Web app development.

Structured and edited a Knowledge Base for internal engineering groups.

Sept 2010–Jan 2011 Boardwalktech Palo Alto, CA.

Senior Technical Writer

Edited and updated technical documentation for Boardwalktech’s collaborative solutions for enterprise-level data sharing. Information was shared via templates which were accessed via a server-based database.

Feb 2010–June 2010 SAP Labs Palo Alto, CA.

Information Developer

As a bilingual writer, I edited and verified business process documentation, in English and Spanish, for Latin American audiences. Writing sample: "SAP Best Practices Baseline package para México V1.604" at

http://help.sap.com/bp_bl604/BL_MX/html/index_ES_MX.htm

To access, go to the SAP Help Portal http://help.sap.com. From the top navigation bar, choose SAP Best Practices. You can then go to the Overview page to get an overview or see the Baseline Packages to understand the kind of documentation on which I worked. I focused mainly on Argentina, Colombia, and Mexico.

July 2007–Oct 2008 Yahoo! Sunnyvale, CA.

Senior Technical Writer

Documented the Social Platform API for internal and external developers. This is a REST-based API consisting of collections of endpoints that can be used to make HTTP calls to query user profiles. Used Apache Server to test samples written in PHP/CURL. Documentation was XML-based, edited with XMLMind and rendered to HTML.

Writing samples I produced for the Social Platform API:

http://developer.yahoo.com/social/rest_api_guide/contact_api.html

http://developer.yahoo.com/social/rest_api_guide/updates_api.html

Structured a very large collection of wiki pages developed by the Yahoo MediaSuite group to implement tools and processes for internal and external website content. I created multitab landing pages for the subgroups within MediaSuite to explain overall organization, purpose, and content, as well as additional tabbed pages for deeper topic information.

Sept 2006–Apr 2007 Vhayu Technologies Corp Los Gatos, CA.

Senior Technical Writer

Documented client/server application development for real-time market feeds. These are publisher/subscriber applications that connect to and query a tick-processing server. Event-driven applications use callback functions to take actions based on business logic, including algorithmic trading. The language used: C++.

Wrote concept-level explanation of how XML files are used to configure or pass parameters to a server-side application.

Described how to use XML files to extract customer-specified data structures from the tick-processing server.

Jun 2006–Sept 2006 CyberArts Inc San Jose, CA.

Senior Technical Writer

Documented client/server applications. This was a Web-based game playing application with a customizable interface. I documented the interface elements as well as the customizing process (that is, skinning) for internal and external developers.

Jan 2005–Jun 2006 Adobe Systems Incorporated San Jose, CA.

Senior Technical Writer

Documented a very large Java API that supports development of server applications that need to access, manipulate, transform and secure PDF documents. As the only writer in this group, I worked directly with developers. I defined the necessary targets in Ant scripts that run javadoc via Eclipse. I read/wrote directly on Java source files via Perforce. I reported API design issues to the lead engineer and filed bug reports. Topics included digital signatures, permissions, embedded files, and annotations.

August 2004–Nov 2004 Borland Software Corp Scotts Valley, CA.

Senior Technical Writer

Provided documentation for upgrade version of C++ BuilderX 2005. This product consisted of Borland’s JBuilder IDE over C++ developer’s tools. This provided a Java-based interface for C++ development targeting multi-platforms, including Mobile applications. Documentation required frequent installations of newly built product versions as it underwent development. I frequently wrote short pieces of C++ code or used the shipping samples to test IDE features.

Documentation was developed using XMetal on XML files.

September 1999– September 2003 TIBCO Software Inc. Palo Alto, CA.

Senior Technical Writer

Wrote initial documentation set for TIBCO Rendezvous TX, a distributed application that provides transactional messaging. Much of the documentation consisted of conceptual explanations of message routing to and from client and server, message queuing, and how the server manages transactions.

Maintained and revised the TIBCO Adapter SDK. This documents TIBCO’s core technology and it includes PDF, online and print versions of Concepts, Installation Guide, Programmer’s Guide, and Release Notes. I wrote online Java and C++ API documentation for SDK. I used Doc-o-matic for C++ documentation and javadoc to write HTML directly in the Java source files which were held under version control.

Maintained documentation for TIBCO Runtime Agent, an application that provides integration, including installation and development environment control, for several discrete, complex TIBCO products.

April 1997 – July 1999 Tandem Computers, Inc, Cupertino, CA.

Information Design Engineer

Principal writer for Web Charger, a Windows NT based tool providing configuration, control, and monitoring of a server pool serving web-based clients. Contributed substantially to the GUI design. Documentation was delivered as Windows Online Help.

I managed the Programmer’s Guide for NonStop Distributed Object Manager/MP. This product provides an infrastructure for distributed object computing on Tandem platforms. NonStop DOM was a CORBA 2.1 compliant system. I wrote on client/server applications. I worked closely with the chief engineer to define and construct fully compilable examples for the Portable Object Adapter (POA).

1991 --1997 –Borland International Scotts Valley, CA.

Senior Technical Writer

I was Borland’s language specialist in the publications group. I worked with Borland’s C++ ANSI committee representative and the compiler engineers to track and document the development of the C++ language. I wrote many fully compilable examples to illustrate C++ usage.

Principal writer on the C++ language implementation in Borland’s compilers and runtime libraries.

I maintained several versions of the Programmer’s Guide and the Runtime Library.

1989 --1991 –MetaWare Inc Santa Cruz, CA.

Writer

Documented MetaWare’s High C compiler usage in the Programmer’s Guide.

Verified software compliance by writing C and C++ programs. Worked on UNIX and PC platforms.

Education

University of California Santa Cruz Extension

oCertificate in Management of Publications and Documentation

University of California Santa Cruz

oB.A. Computational Mathematics

Personal Interests

Horticulture

I enjoy farming various species of the Proteaceae.

Triathlon

Olympic distance triathlons and rough-water ocean swimming.

Contact this candidate