Manager Information Technology

Dennis Zannucci

**** *** ***** ***, **** Worth FL 33467

561-***-**** ******.********@*****.***

Career Experience

Revant Solutions Inc. 3/31/2016 – Present

Manager, Network and Info Structure – Health Care

HRAA became Revant Solutions Inc. Developed HIPAA websites for the training and yearly testing of our coders. Developed ICD10 training websites and a 100 question test site used by hospitals and recruiters. Part of the Privacy and Security team investigating possibilities of breaches, etc. Worked with the HIPAA Site Survey of IT. Developed SharePoint sites to maintain HIPAA Destruction Certificates, Client Access, location of Policy and Procedures. Setup the company’s Data Loss Prevention Program, Email encryption, Retention Policies etc. using Microsoft Office 365. Administrating the setup and day to day activities for Microsoft 365. Maintain the company’s domain names, DNS, VPNs and two FTP sites. Contracted Cyperlink ASP to obtain remote desktops for different scenarios. Work and maintain the company’s help desk. Part of the company’s Operation Team. Worked with our Revenue Integrity Team to Develop a web site for delivering the content of the latest audit that was conducted and training videos on how to improve what the audit disclosed. Set up TruCode as a SQL based system as well as a standalone. Administration of Windows Server 2003, 2008 AD servers.

Health Revenue Assurance Associates (HRAA) 10/24/2011 – 3/31/2016

Manager, Network and Info Structure – Health Care

Develop and manage a team to maintained and modify an info structure system for a company that is engaged in medical coding for large hospitals. Implement HIPAA policy and monitor. Administration of Office 365 including Sharepoint, OWA, Exchange, Lync, and Office 2016. Use Quickbase to develop application for rapid deployment needs of the company. Configure and Deploy Thin Clients, desktops and laptops to connect through VPN’s, Citrix, etc. Developed a helpdesk system to ensure all needs of the coders and other employees were met. Interface with hospitals ASP’s etc. as need. Administered cloud servers from CyberlinkASP to include, SQL, SFTP, Web Hosting, etc. Maintained DNS, DHCP, VPN’s etc. Train and onboard coders to be able to connect to hospitals for coding assignments. Updating system’s such as TruCode, etc. Program backend and frontend of websites using ASP. Versed in NT4, Client and Server 2000, XP, Windows 2003, Server 2008, Windows7, Windows 10. Responsible for security concerns when technology is involved.

Express Consolidation, Delray Beach, FL, 4/13/2003 – 7/29/2011

Information Technology Assistant Manager and Network Administrator

Report to the Information Technology Manager. Oversee day today activities of PC hardware technician. Works with Manager to incorporate latest technology trends. Audits security logs and oversees hardware deployment. Oversees all IT network functions including data center management, call center management, technical support and disaster recovery planning all activities related to the operations and maintenance of network computers and peripheral equipment. Analyzes usage patterns and establishes schedules and procedures for maximum utilization of the system. Coordinates activities with other IT areas and other departments. Performs audits of organization's new or current information systems. Evaluates operating practices to determine if controls and security measures are adequate. Assesses dependability of information systems and associated data. Confirms adherence to accounting standards and financial controls. Develops programs to obtain required data. Presents written findings and recommendations.

Other Responsibilities

Internal DNS Servers (Microsoft)

IIS Servers

SQL 2000 Servers

Work Group Mail Administrator

TCP/IP Setup and Configuration

Development of logon scripts

WiFi

VPN

Terminal Service

Microsoft ISA Server Administrator, network security

Network, Server, and Client backups

Data Security

Records Management

SharePoint

DHCP

TCP/IP

Network Topology

Design and implement Networks

Wiring and punch downs for computer and phone network.

Phone administration for Samsung Phone System

MS Office 2000, 2003, 2007

Notable Accomplishments:

Stabilized servers improving hardware uptime from 80% to 99.7%.

Participated in the migration of all data to redundant, full backed up Microsoft SQL environment.

Disaster planning resulting in virtually zero IT or telecommunication downtime.

Offsite back up plan resulting in no data loss for over five years.

Networking, A+, MS Office, Server 2000, Professional 2000, instructor.

A+ Certified

In 2005, one hour after Wilma hit, we were fully operational in our Boynton Beach office.

Active Internet, Lake Worth, FL 1999 – 2003

Network Administrator

Reported and worked directly with Owner to incorporate latest technology trends. Audited security logs and oversaw hardware deployment. Performed rigorous back up procedures to support entire web hosting client list (170). Responsible of the security of the network and servers.

Keiser Career, Lake Worth, FL 1999 – 2002

Instructor

Taught A+, MS Networks, MS Office, MS 2000 Professional, MS 2000 Server.

Sikorsky Aircraft Corporation, West Palm Beach, FL, 1980 – 1999

Started with Sikorsky Aircraft as a Mechanical Installer on the S-76 Production Line. Was promoted to Production Supervisor. Supervised the S-76 Major Assembly Line and from the time I received that responsibility, reduced costs by 61% in 6 months, resulting in a net savings of $464,000 per assembly while increasing quality.

Was sent to Sidney, Australia to work with Hawker de Havelland on the build of the Royal Australia Sea Hawk Program.

Member of UTC “JETS” Steering Committee

Education

Bachelor of Business Administration, Northwood University (Graduated 1994)

Northwood University – West Palm Beach, FL

Masters of Information Systems, Nova University (80% complete)

Nova University – Fort Lauderdale, FL

Military Service

Marine Corp 1973 – 1980

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