Project Manager

Briana Lucy Marshall

**** ******** ****** *********, ** 18052 *************@*****.*** (570) 862 - 7349

Objective

To obtain a position in Marketing or Project Management

Education

The Pennsylvania State University Class of August 2014

Smeal College of Business University Park,PA

Degree: Bachelor of Science Marketing Deans List (Semesters 2 and 4) Minor: Supply Chain & Information Sciences Technology Minor

Certifications

Salesforce ADMINISTRATOR CERTIFICATE April 2016 - Present

Professional Experience

ASCENTERP January 2016 - Present

Customer Success Manager/ Project Manager Bethlehem, PA

Resolve Support Issues with Development Team through Workflow Management Processes

Created Marketing Initiatives to streamline Social Media Platforms and Email Content to customers

Manages Global Support Procedures to ensure successful completion of projects

Utililized project management skills to coordinate implementation timelines and deployments

Assists with UAT Testing Processes and Unique Configuration Setup

Utilized Technical Writing Skills to provide release notes for internal and external purposes

AUTOMATIC DATA PROCESSING INC. July 2014 – December 2015

Small Business Services District Manager and Beyond Payroll Consultant Allentown, PA

Consult with existing clients to help alleviate administrative burden small businesses face daily

Manage business accounts in territories across the United States

Mitigate risk through providing solutions to businesses to stay compliant with laws

Assist with streamlining businesses cash flow through payroll integration

Utilized sales and marketing tools to build relationships with clients by generating solutions for business owners

Johnson & Johnson (Neutrogena) June 2013- December 2013

Marketing Co-op(Acne Category) Los Angeles, CA

Contributed innovative insights for teen relevancy to contribute to efficacy and compliance initiative

Constructed a timeline tracker for all artwork development to increase efficiency for deadlines to agency

Created insights on consumer product reviews based off online reviews and call center databases

Developed a unique approach to assessing competitors against Neutrogena across various Marketing Platforms

Received a Silver Encore Award for Marketing Materials for the United Way Campaign

International Experience

Business Entrepreneurial Style ( Germany, Switzerland, France) May 2012

Participated in business visits and interacted with professionals from reputed institutions such as European Parliament, Council De L’Europe, and Siemens.

Learned new strategies about Entrepreneurship

Alternative Spring Break ( Nicaragua) March 2012

Raised $2000 to teach underprivileged children English and motivate them to stay in school

Created lessons plans and games for to help children with comprehension

Leadership Experience/ Activities

Penn State IFC Panhellenic Dance Marathon Supply Logistics Captain September 2012 – April 2013

Managed supplies needed for Pre - THON and THON Weekend events by working directly with donors

Communicated with managers and representatives of companies both large and small scale

Created professional relationships with donors to spread THON’s message and knowledge of pediatric cancer

Sigma Alpha Phi, National Honor Society of Leadership and Success September 2011 – August 2014

Attended life-changing lectures from the nations leading presenters and a community where like-minded success oriented individual’s come together and help one another succeed.

Participated in THON related activities to continue to raise awareness and monetary funding for The Four Diamonds Fund

Penn State IFC/Panhellenic Dance Marathon, Altoona Canning Captain September 2011 – April 2012

Led a fundraising project for the student volunteer organization assisting pediatric cancer patients.

Secured locations for fundraising events, enforcing regulations regarding fundraising and transporting volunteers to all locations

Residence Life, Resident Assistant May 2011 - May 2012

Designed creative message boards to communicate with residents regarding on-campus activities.

Accountable for hosting events, coordinating safety drills and initiating co-curricular programs for 40 students

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