Nicole C. Robinson
Detroit, MI 48228
acyhnq@r.postjobfree.com
Objective: To secure employment in a pleasant environment that will utilize my skills set to its fullest potential, as
well as acquire more.
Education:
2006 2009 Oakland University Rochester Hills, MI
Major: Biology
2004 2006 Southwestern High School Detroit, MI
Major: Entrepreneurship
2002 2004 H.S. of Commerce and Business Administration Detroit, MI
Major: Business Management
Employment:
Jul 15 PRESENT Burton and Associates, LLC. Southfield, MI
Position: Executive Assistant/Personal Assistant
Maintaining Vendor Accounts
High Volume 9 Multi-line phones
Maintain Administrative Duties
Accounts Receivables
Maintained Employee Personnel Files and Hourly Time Records
Maintained Direct Contact with Syndicators
Co-ordinated Travel Plans
Nov 14 Jun 15 1 Moving Services Southfield, MI
Position: Receptionist/Telemarketer
High Volume 7 Multi-line phones
Customer Service
Assisting in Sales
Problem solving
Scheduling appointments
Maintaining Client Accounts
Personal Assistant
Data entry
Creating Documents
Jul14 Dec14 Renaissance Family Bowling Center Detroit, MI
Position: Bartender
Hospitality
Maintaining Cleanliness
Serving Beverages
Customer Service
Greeting Customers
Aug13 Jan14 Aditya-Birla Minacs Farmington Hills, MI
Position: Customer Service Representative
Inbound Call Center
Troubleshooting Accounts
Updating Accounts
Customer Service
Assisting in Sales
Apr12 Jan13 Aerotek Detroit, MI
Position: Title Review Specialist
Data Entry
Processing Paperwork
Meeting Deadlines
Verifying Documents
Nov09 Apr12 Johnson Family Agency Detroit, MI
Position: Office Support
High Volume 6 Multi-line phones
Customer Service
Maintaining Client Accounts
Data Entry
Problem Solving
Payroll Assisting
Filing Paperwork
Creating Memos
Creating Documents
Supervising Employees
Skills & Qualifications:
Multitasker
Managerial skills
Time Management
7+ years of customer service
60-65wpm & 10-key trained
Professional & interpersonal skills
Proficient in Microsoft Office
OneSite Experience
Citrix Experience
References:
Angel Helvey
Executive Assistant
Former Co-Worker
Natasha Briggs-Chapman
Team Lead
Former Supervisor
Ashley Patterson
General Manager
Former Classmate