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Sales Management

Noida, Uttar Pradesh, India
As per company norms.
January 26, 2017

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Block-F, Khajuri Khas,

Karawal Nagar Road,


Baby Tabassum

E-Mail- Ph- 886******* 998-***-****

Career Objective

Seeking a challenging and rewarding career in a reputed organization where I can contribute my knowledge and skills for growth and development of the organization and to be able to implement solutions that meet the requirements using my variety of skills.

Academic Qualification

Completed Advance Diploma in Korean Language from Delhi University.

Completed Diploma in Korean Language from Delhi University

Completed Certificate in Korean Language from Delhi University

Graduation B.A. Programme from Delhi University.

Senior secondary exam (10+2) passed from CBSE Board.

Secondary exam (10th) passed from CBSE Board.

Extra Curriculum

Passed TOPIK-Level 2 in 2013

Participated in Korean Fan Dance in 2011

Participated in Korean Fan Dance in 2010

Work Experience

Oracle India Private Limited, Bangalore

Duration: 10thJUL2013 to 8thFEB2014

Role: Korean Business Analyst

Department: Customer Data Quality

Oracle offers an optimized and fully integrated stack of business hardware and software systems with more than 380,000 customers including 100 of the Fortune 100and with deployments across a wide variety of industries in more than 145 countries around the globe.


Responsible for pulling new creation from Seibel CRM, Identifying the duplicate accounts in the database and merge the duplicate accounts.

Updating attributes like SIC code, Duns Number, Addresses by using tools like Hoovers, One source and Google.

Generating sales reports after assigning to respective sales rep.

Responsible for reporting and analysis focused on sales, pipeline and bookings.

Support for Sales Process using Siebel application and fusion CRM using Oracle Business Intelligence Applications (OBIEE).

Transferring opportunity to the Master Account from a duplicate account.

Responsible for closing an opportunity with no revenue.

Updating opportunity address regardless of account address.

Maintaining Customer hierarchy which helps management to decide revenue from the particular account.

Validating Accounts.

Analysis and resolution of issues with Key, Iconic and Named Account Hierarchy.

Grouping the Duplicate Accounts in Insight customer Hub.

It helps Sales Reps to get their commission.

Handling request from sales rep for synching the accounts, Account name correction.

Processing request from sales reps regarding sales credit allocation of won deals.

Duration: 9thFEB2014 to 30thJUL2014

Role: Korean Business Operation Analyst

Department: Customer Data Management, Audit and Compliance

Handling request to create a new accounts in GCM.

Experience with support processes, issue tracking.

Handling and processing LMG (Logical Merge Group).

Handling and processing GSP (Global Sales Portal) request.

Handling Customer Dashboard.

Handling Oppty (Open opportunities request).

Handling UAT testing.

Handling IM Duns Project.

Key Deliverables:

Researching for end-to-end DBMS and CRM activity such as new accounts and opportunity creation, prospect promotions, Merger of duplicate accounts to maintain data integrity and hierarchy maintenance.

Processing the request such as Opportunity Movements, Sales Credit Allocation, Compensation Allocation, Database management (Global - Sales) etc.

Real-time correction of global data is completed before data is ever written to the database, ensuring all data is accurate and complete at the point of entry.

Migration and synchronization of data from different Database to maintain data quality and integrity.

Liaise with IT(OAL) and Business operations for any application bugs and their resolutions at the same time testing the new implementations.

Respond to the unique requirements of the Operations/Cross functional departments on real-time / Ad-hoc basis.

Territory management and maintenance by streamlining the territory proposal validation and activation in fusion CRM.

Territory re-assignment, lead assignment and updating Dimensions, role or header values and implementing the same into system.

Service request queue management and fulfilling the business requirement through communication from top management.

Participate in CRP and UAT testing for various projects to compare actual with expected results and liaise with IT to resolve bug fixes.

Performing end-user/ Cross departmental training and creating process documentation.

Functional Skills

Adhering to best practices for process support and documentation.

Quick learner with constant zest to acquire new skills.

Strong work ethic and sense of responsibility.

Team player/ maker with strong analytical and leadership skills.

Ability to initiate process improvement plans and drive for change.

Demonstrated ability to work effectively with cross-departmental teams.

Ability to work effectively with a wide variety of people using strong written and oral communication skill.

Endowed with the passion for winning as evinced through demonstrated excellence in different


Professional Experience

Continuously working as a freelancer (Korean Language Translator) from Aug.2014 to till now for various agencies.


Good Communication Skills.

Have a good inter-personal skills.

Have a good knowledge of Korean Translation Work.

Efficient in Korean and English Typing.


I hereby declare that the information furnished above is true to the best of my knowledge.



Baby Tabassum

Contact this candidate