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Technical Support Data Entry

Austin, Texas, United States
January 26, 2017

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Ayanna B Kimble

**** ******* *** ******, ** *****


Core Qualifications

•Exceptional computer software skills

•Very strong eye for detail

•Excellent accounting and finance skills

•Able to work with all levels of company management

•Dedicated to completing a task on time and in a comprehensive manner

•Very responsible employee who is willing to work as many hours per week as necessary


Voucher Examiner General Clerk II 07/2014-10/2016

Veterans Affair Financial Service Center Austin, TX

•Assisted in reviewing all vendor invoices and making sure the invoices lined up with purchase agreements.

•Assisted in training field personnel on the proper ways to fill out and submit expense reports.

•Assisted in auditing vendor invoices and reporting any issues to management.

•Responsible for getting more detailed information from field personnel with incomplete expense report receipts.

•Part of a team responsible for verifying all field personnel expense reports to be paid by the company deadline

Debt Collector 10/2012–07/2014

Municipal Services Bureau Austin, TX

•Negotiating payments while continuing to build a positive relationship with customers

•Performed telephone contact with customers according to guidelines and standards to ensure payment

•Managed collection efforts with a high level of persuasiveness and professionalism

•Maintained positive customer relationship and minimize bad debt exposure

•Communicate with debtors by telephone and in writing to manage debtors and arrears process

•Provide technical support to customers when having system issues


Diploma - 2013-2013

Lincoln Academy High School Houston, TX

Computer Skills

•Data Entry Terminal (PDT, Mainframe Terminal, etc)

•E-Mail Software (Outlook, Thunderbird, etc)

•Internet Browser (Internet Explorer, Firefox, etc)

•Peripheral Devices (Scanners, Printers, etc)

•Personal Computers

•FBCS; Fee Basis Claim System


Additional Skills

•Ability to exercise good Additional Skills

•Ability to exercise good judgment

•Discretion, in handling confidential materials

•Flexibility to work effectively in changing environment

•Judgment and discretion handling confidential materials and matters

•Flexibility to work effectively in a changing environment

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