Sales Customer Service

LUCILA SALVADOR

**** *. ***** ***. ******,, CA. *1767 Phone: 909-***-**** Email: l ***********@*****.*** CAREER OBJECTIVE:

Work in a dynamic company, utilizing my knowledge and experience to escalate the organization’s growth EMPLOYMENT:

I Need an Angel 2007 and 2011: In-home Caregiver

● Senior care including b athing, grooming, transfers, medication reminders, exercise routines, monitor vital signs, light housekeeping, laundry, errands, shopping and meal preparation

● CPR Certification, Certified Massage Therapist

Arrow Bay Insurance 2008: Receptionist/Agent Trainee

● Training in all aspects of Home/Auto/Life Insurance Agency

● Consistently exceeding requirements in all areas of position

● Coordinating design and execution of aggressive marketing strategies AT&T Wireless 2006-2007: Retail Account Executive

● Consistently achieved and exceeded sales goals receiving top sales person in a two state region multiple times

● Successfully marketed cell phones merchandise to bi-lingual English/Spanish customer base

● Worked with Sales Manager implementing new best practices in merchandising and sales techniques Scottsdale Resort and Athletic Club 2006: Café Supervisor

● Supervised operation of Café including customer service, stocking, ordering of supplies and sales

● Improved monthly revenue through aggressive promotion of products

● Translator for staff supervisor’s meetings

H & R Block 2005-2006: CSP Receptionist

● Conducted outbound sales calls to prior customers for new tax season sales

● Interpreted for Spanish speaking clientele

● Managed office production and appearance for staff of 20 tax preparers International Endeavors 1985 – 2004: Counselor and Motivational Speaker

● Interpreter for Missions, Business, Educational, and Sales in 6 Latin American Countries and the USA

● Organized national conferences in different locations 6 times per year including travel arrangements and accommodations for up to 150 representatives

● Public speaking and seminars for audiences numbering from 5 to 500

● Teacher of English as a second language in both a school, business and private setting

● Vice Principal of School Program from K-12

EDUCATION:

Everest College: Class of 2010 – Certified Massage Therapist University of Phoenix 2008- Business Administration Herbert Hoover High School, College Preparatory

REFERENCES:

Ryan Miguel: Investment Specialist, Merrill Edge; Former Sales Supervisor, AT&T 602-***-**** Norma Millett: Home Smart Realtor Consultant 480-***-**** Lupe Tapia: Naymex Tax Preparation and Services 714-***-**** Maria Lupian: H&R Block Tax Prep 909-***-****

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