Customer Service Manager

**** ********* **. #***, ******* TX *****

(C) 832-***-**** (E) ********.****@*****.***

Friendly and energetic individual with strong communication and organizational skills seeking employment to grow in a company, and provide exceptional customer service skills. Ability to function at a high level in a wide variety of settings.

Fluent in Spanish

Reliable team worker

Team leadership

Quick learner

Critical thinker

Detail oriented

Organizational planning

Cash handling

Food Service Manager's Certification Program

Satisfactorily completed the course of instruction prescribed in Section 20.54, 55 & 63 of the Houston City Code of Ordinances in Professional Food Sanitation and Service.

2015 Stanberry Home School - Houston, TX, United States High School Diploma

08/2013 - 04/2015 WingStop - Houston, TX

Assistant Manager

Developed and maintained exceptional customer service standards. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Communicated well and used strong hospitality skills to provide and treat guests with outstanding service.

02/2016 - 06/2016 JPMorgan Chase - Houston, TX

Mayte Ramirez

Professional Summary

Core Qualifications

Professional Courses and Certifications

Education

Experience

Teller

Examine checks for endorsements, other information such as dates, bank names, identification of clients and the legality of the documents. Process transactions for customers and businesses such as deposits, withdrawals, payments and transfers.

Perform clerical tasks such as typing, and filing. Assist customers with special services such as ordering checks and foreign currency. Balance currency, coins, and checks in cash drawers at the end of every shift.

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