Erica Fields
Macomb, Michigan
acyh93@r.postjobfree.com
Objective
To offer innovative resources that will maintain customer loyalty as well as impress new business with dedication and positive
motivation.
Professional Summary
Dedicated hard worker whos ambitious to develop customer satisfaction and contribute to companys success. Successfully
corrected financial accounts for the United States Navy chapel facility while in return receiving a letter of appreciation as an
achievement award. Was able to fix all financial accounts that were overseen by previous managers that were unable to deliver
the same skill sets possessed. Very knowledgeable, yet fully trainable in areas to meet companies needs for service opportunities
provided for hire.
Summary of Skills
Excellent Strong Organization
Communication Skills Skills Secret Clearance
Listening Skills
Office Work Experience Data Entry
Efficient with Tasks
Analytical Skills Account Management
Great Customer Service
Energetic Work Attitude Managerial Skills
Fast Learner
Physically Fit Reliable
Courteous Demeanor
Team Worker Trainable
Finance Manager
Responsible Mathematical Skills
Proficient in Computer
Sales Background Diverse
Programs
High School Diploma Public Speaking
College Education Military Experience
Professional Experience
U.S. Navy
April 2013- April 2017
Naval Station Oceana Base Virginia Beach, VA
Financial Account Manager & Religious Program Specialist
Work Performed: Financial Account Manager for over 3 years. Organized a ledger that helped prepare weekly, monthly, quarterly, and
yearly reports. There were a total of 14 audits that screened all accounts managed and held a 100% pass score with each audit which lead
to a letter of appreciation award. Managed a $250k business account. High exercise in customer service and making appointments for the
chapel. Support clergy of all faith groups in the facilitation of religious activities. Provide physical security for Chaplains during field
exercises and in combat environments. Maintained records, ecclesiastical documents and references for various faith groups.
Hollister Co.
October 2011-December 2015
Sterling Heights, MI / Virginia Beach, VA
Model & Store Associate
Work Performed: Collecting payments, operating cash register, folding clothes, organizing, greeting customers, checking stock, modeling
the Hollister brand clothing.
Hope Network
November 2012- April 2013
Chesterfield, MI
Rehabilitation Assistant
Work Performed: Administered medications, documented consumers activities & progress, cleaned, set up appointments for consumers,
transport consumers, took blood pressure blood & sugar levels, & counseled consumers.
Abercrombie & Fitch
November 2012- April 2013
Sterling Heights, MI
Model & Store Associate
Work Performed: Folding clothes, organizing, operating cash register, greeting customers, checking stock, modeling the Abercrombie &
Fitch brand clothing.
First American Title Company
July 2012-October2012
Chesterfield, MI
Title Assistant
Work Performed: Review property title work, contact sellers and buyers agent for mortgage and property information. Operate Outlook,
Microsoft Word, ledgers, and Internet Explorer to file and request documents. Organize paper work and online files. Report files
completion.
Victorias Secret
February 2012-July 2012
Sterling Heights, MI
Store Associate
Work Performed: Greet and assist customers. Organize all store products by folding and restocking. Accepted credit card applications for
approval.
Education
2019 Expected Graduation Year w/ BA in Psychology
2013-2014 Saint Leo University (Deans List)
2011-2013 Macomb Community College (Deans List)
2007-2011 LAnse Creuse High School North (Graduated with Honors)
References
Allie Smith 313-***-**** Friend of 10+ years
Jackson Farren 325-***-**** Assistant Manager of 2 years
Shawna Skiles 830-***-**** Co-Worker