Customer Service Manager

Debra Woods

**** * **** ******, ****** Texas, ***63 432-***-**** **********@***.***

Objective

To provide administrative and clerical support

Education

AMERICAN COMMERCIAL COLLEGE-GRADUATE WITH 4.0 GPA

Received a degree in Microsoft Office, Medical Transcription, and Accounting

ODESSA COLLEGE- 2 YEARS

Computer Science

Skills & Abilities

MANAGEMENT

High School Diploma

10+ years’ experience in management and administrative position

Excellent computer skills

Knowledge of clerical and office administrative duties

Advanced customer service experience

Knowledge in Peachtree, mesquite quick base, ISupplier, ADP, Cortex Synergize, Truck Mate, synergize indexing, scanning, filing, AR reports, Aging reports, pricing tickets, creating invoices, distributing daily reports, issuing PO’s, Payroll entries, collections, hiring office staff, filing out termination reports, disciplinary action reports and incident reports, Driver DOT hours, applications, HR reports, maintenance on office equipment, orders, vendors

LEADERSHIP

Office Manager with a staff of 3 to 7 clerical personal

Experience

OFFICE MANAGER / CIRCLE H DIESEL REPAIR / 01-16-2016 TO CURRENT

Invoicing, bill collecting, payroll, insurance information, filing, office equipment maintenance, business banking deposits, running parts.

UNEMPLOYED / 10-23-2015 TO 01-16-2016

OFFICE MANAGER PATE TRUCKING COMPANY 04-28-2014 TO 10-23-2015

Price and enter tickets into Peachtree and create invoices, distribute to supervisors, enter Payroll, AR reports, Aging reports, Log Driver DOT hours, enter signed invoices into EDI, mail, Customer service calls, contact company men, collections, orientate new hires on procedures required by company, hiring office staff, filling out termination reports, disciplinary action reports and incident reports,

UNEMPLOYED/ 10-31-2013 TO 04-28-2015

OFFICE MANAGER MUSSLEWHITE/GLOBE ENERGY 05-16-2009 TO 10-31-2013

Price and enter tickets into Peachtree and create invoices, distribute to supervisors, enter Payroll, AR reports, Aging reports, Log Driver DOT hours, enter signed invoices into EDI, mail, Customer service calls, contact company men, collections, orientate new hires on procedures required by company

BOOKKEEPER WEST TEXAS STATE BANK 02-13-2005 TO 05-16-2009

Reconcile official checks, internet administrator, computer data entry, research for court orders, close overdrawn accounts, run deposits, file, balance DDA reports, balance teller sheets, verify wire transfers, input information for TT&L, print out EDI statements per customer request, back-up teller, Activate dormant accounts, balance ATM, collect data for subpoenas, correct marked entries, balance bank vault

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