Carolyn Johnston

acygyd@r.postjobfree.com *** Pancoast St..

C 814-***-**** Reynoldsville, PA 15861

PROFESSIONAL SUMMARY

Dedicated Human Resources Executive with a stellar, 20+ year record of advancement and achievement. Consistently elevate companies by generating creative, practical solutions that align individual staff effort with broad corporate goals. Won national award for pioneering a hugely successful staff development and retention program for a 500+ member enterprise. World-class leader who builds top-caliber HR teams based on true investment in employee welfare and development of every staff member. Strong professional network based in Pennsylvania and Maryland. Extensive knowledge of all central HR functions and principles.

Areas of Expertise

Staff Benefits & Compensation

Employee & Labor Relations

Staff Recruitment & Development

Workforce Planning & Staffing

Policy Development & Integration

Corporate Change Management

Business Startups & Turnarounds

Global Leadership Trainer-Certified

Global Operations Management

OSHA & Regulatory Compliance

Budgeting & Cost Accounting

Team Leadership & Motivation

Professional Experience

Niagara Cutter, LLC., c/o SECO Tools, 150 S Fifth St., Reynoldsville, PA 2014-Present

Supported the Management Team with Human Resource Strategic initiatives, integration, infra-structure, compliance, lean HR initiatives, program development, resulting in quality enhancements, and communications.

HR Department Set Up and Structure

Facilitated the infra-structure of the facility

Created manufacturing flow in preparation of new Shift Model

Developed and Implemented Shift Model yielding 40% cost efficiencies

Conducted a Wage Analysis with 1.2M cost savings

Implemented legal compliance and rectified a legal noncompliance pay practice which placed the company in significant financial exposure ad legal liability

Increased and quality and productivity a 43% through Performance Management

Centralized HR Department to Utilize Shared Services Model

Selected as a Trainer for SGL (Sandvik Global Leadership Academy) – Qualified to train in any Country

HRIS implementation

Complete digitization of Human Resources

Cross Training Program implementation

Key Impact Sales and Systems, Odenton, MD 2012-2014

(Food Service Sales)

Director of Training and Development

Developed curriculum, program development, identify training needs, training matrix, strategic planning, policy and procedure development, and human resource support to remote locations throughout the United States.

Implemented CRM Sales program to 467 employees throughout the United States

Assessed training needs to reduce organizational liability

Developed elaborate award winning cross training program resulting in multi-skilled workforce while enhancing quality and productivity

Netshape Technologies, Falls Creek, PA 2007 – 2011

[Manufacturing company with 700+ employees in US and China.]

Human Resources Director: Supported morale, performance, and retention of 1200 workers across 3 states. Drove all employment areas including recruitment, development, relations, compensation, safety, and retention. Reviewed and authorized all personnel changes and transitions. Conducted training assessment and matrix to locate and target urgent skill gaps. Led 4 direct reports.

Increased staff retention from 70% to 98% by establishing a positive, collaborative work setting. Launched staff recognition events that effectively promoted attendance, longevity, and quality of work.

Decreased workers’ compensation exposure 43% by establishing safety committee and light duty policy.

Aligned and strengthened management by training business leaders on critical topics.

Raised HR efficiency 35% by integrating Lean Principles.

Consolidated 2 diverse locations with no increase in turnover, absenteeism, or productivity by launching a highly successful culture change program.

Developed a cross-training program that enhanced manufacturing efficiency.

Allegheny Lutheran Social Ministries, Hollidaysburg, PA 2001 – 2007

[Health and human service organization with 550+ employees and $50M+ net assets.]

Vice President of Human Resources: Recruited by CEO to budget and drive companywide HR function. Orchestrated full array of functions including program development, legal compliance, benefits, manager training, and compensation. Charged with generating operations solutions to enhance efficiency and productivity. Partnered closely with senior executives and management team.

Won national award from ASA for launching highly successful professional development program (“Lutheran Excellence Achievement Program”) that ended reliance on temporary staff, reduced turnover 23%, raised quality 93%, and cut yearly costs by more than $200K.

Built comprehensive nurse aid training program from the ground up; secured full approval from Pennsylvania State Board of Education.

Integrated recruitment and retention program that eliminated 70% of turnover.

Turned around a severely troubled facility by restoring performance standards, development, and recruitment. Took location audit results from 57 violations to zero violations in 3 months.

Raised productivity 79% by setting performance standards that reinforced ownership of company goals.

Deftly balanced staff advocacy and corporate goals by designing benefit plan that held costs for 6 years and granted employees full menu of options.

Established a highly successful and fully compliant executive benefit and retirement plan.

Resolved all 8 pending EEO complaints with no monetary exchange or legal involvement.

Presbyterian Homes, Philipsburg, PA 1995 – 2001

[Nonprofit long-term care facility with 200+ employees.]

Director of Human Resources248-520-5470

Education & Training

Currently enrolled in Bachelor of Science of a Business Administration program, Western Governor University, Salt Lake City, Utah

Coursework toward: Bachelor of Business Administration (BBA), Robert Morris College, Coroapolis, PA

Graduate, Faith Based Leadership Institute, Phoenix, AZ

Annual training on areas including:

Workers’ Compensation; Work-Life Balance; Labor Law; Competitive Workforce Planning

Certifications

Senior Professional of Human Resources (SPHR)

State-Approved Nurse Assistant Training Program Administrator

Affiliations

Pennsylvania Employer Advisory Council

Human Resource Association of Centre, Blair, and Clearfield counties

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