***** ********* 936-***-**** hm
Waters Dr 936-***-**** cell
Willis TX 77318 acygw5@r.postjobfree.com
m
Crystal L. Shuford
To be employed with a reputable, successful and growing company, with
Objective room for advancement. Dedicated and technically skilled as a business
professional with a versatile administrative support skill set developed
through experience as a Manager, Assistant Manager and Leasing
Consultant.
Experience
September 2010-November 2016 Gladstell Forest
Conroe, TX
Property Manager
Functioned as the Property Manager of a 168 unit apartment building in
Conroe,
overseeing all liaisons between tenants and owners.
Managed the propertys financial records by reconciling monthly accounts payable and
receivables.
Facilitated, maintained, and enforced leasing contract agreements with tenants, as well as
rectified all tenant disputes.
Advertised and organized open houses for leasing vacant apartment units and process lease
applications.
Reviewed and approved all rental applications.
Handled rent collections and posted payments to residents accounts.
Inspected apartments for completion of the move-in/move-out process.
Prepared paperwork for evictions.
Processed mid-month financial reports for accuracy.
Prepared annual budget.
Monitor Occupancy and Vacancy loss.
Responsible for maintaining the day to day operations of the property.
Performed payroll functions for a staff of (4) employees.
Insured all maintenance issues were resolved in a timely manner.
Walked ground to ensure community was safe and secure for all tenants.
Negotiated vendor contracts for the community such as property maintenance and housekeeping.
Performed interviews, hired and trained new staff.
November 2008- 2010 The Village at Iron Blossom
Reno, NV
Assistant Manager
Prepared leases.
Conducted property inspections and prepared reports of all inspections.
Maintained on-going tenant relationships to ensure overall tenant satisfaction.
Inspected apartments for completion of the move-in/move-out process.
Process all accounts payable and receivables.
Acted as a liaison between vendors and senior management while scheduling all unit turns.
2006 -2008 San Marin
Houston, TX
Leasing Consultant
Greeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible
tenant applications.
Assisted in development of marketing plans, Internet and print advertisements, and marketing
copy.
Performed administrative duties such as rent collection, communicating with tenants via written
correspondence, maintaining property and facilities, and administering lease closings.
Addressed, investigated, and resolved tenant complaints and documented action taken.
Skills
Team building & Supervision, staff development and training, report document
Preparation, researching, greeting customers, record
management,accounts payable. Proficient in Word, Exel, Powerpoint, Yardi,
Onesite, AMSI, MRI, Peach tree, Bluemoon, TAA, Resident Date, Sentex
Applications. .