ANGELIQUE ANDRIKAKOU

*** ****** ****

New Rochelle, New York 10805

Phone: 914-***-****

Cell: 0030 697-***-****

E-Mail: acygum@r.postjobfree.com

Or : acygum@r.postjobfree.com

Professional Summary

Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely

results-oriented and proactive in addressing and resolving problems. Dedicated Operations Manager demonstrating

effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations.

Skills

Staff training/development, employee scheduling, effective leader, client account management, exceptional

interpersonal communication, consistently meet goals, efficient multi-tasker, customer service-oriented,

Organized, Human resources management, budget development, consistently meet goals, efficient multi-tasker,

Deadline-oriented.

Interests

Helping Abused people and in general need

Telephone Center: Conducted various survey

Distribution of food and clothes to Churches, orphans and various organizations for people in need.

Additional Information

INVOLVEMENTS HOT LINE: Helping Abused people and in general need Telephone Center: Conducted various

survey Distribution of food and clothes to Churches, orphans and various organizations for people in need. HOBBIES:

Travelling, reading, theater, museums, swimming, walking, etc.

Work History

May 2000 to December 2014

Deutsche Lufthansa AG

Lufthansa ATHENS - GREECE

SENATOR SALES / TICKETING SALES

Sen.Dept., Ticket sales, Customer Services, Corp. Accounts.

Partnered successfully with departments, clients to produce positive outcome.

Spearheaded cross-functional initiative to achieve objective.

September 1987 to April 2000

GOLDAIR GROUP OG COMPANIES ATHENS, GREECE

Sales Representative

Commercial Sales Representative for all company group activities for Greece, Research and follow up on general sales

agents agreements with old and new companies, Public Relations (embassies, companies,etc.) Supervisor of

ticket/Reservations Agents to 5 airlines (Eastern, Continental, Philippine, American, Vietnam plus charter flights).

Knowledge of computer systems and trainer for different systems i.e.

System One, Sabre, Galileo, Abacus, Amadeus.

Partnered successfully with [departments, clients] to produce positive outcome.

Spearheaded cross-functional initiative to achieve objective.

Strengthened company's business by leading implementation of project.

Trained, coached and mentored staff to ensure smooth adoption of new program.

Worked directly with [departments, clients, management] to achieve result.

Created new revenue streams through actions.

Exceeded company objectives with results.

November 1986 to March 1987

PEAT MARWICK, MITCHEL & CO

Executive Secretary

Exceeded company objectives with results.

December 1985 to October 1986

PAN AM New York

Flight attendant

March 1985 to November 1985

TWA - Athens Greece ATHENS, GREECE

Ticket Sales Agent, Computer system, Created new revenue streams through actions.

Exceeded company objectives with results.

June 1979 to October 1984

JOHN S. LATSIS GROUP OF CO Athens Greece NEW YORK, NEW YORK

Executive General Manager/ BUYER

Implemented innovative programs to increase employee loyalty and reduce turnover.

Created new revenue streams through actions.

Developed and rolled out new policies.

Exceeded company objectives with results.

June 1974 to December 1979

JOHN S. LATSIS GROUP OF COMPANIES New York, USA

BUYER

Purchasing materials, products, spare parts for Refinery in Saudi Arabia and Greece, Tanks, airplanes etc.

Public Relations - For all group of companies in USA,Europe and Asia.

Research and contacting companies selling aircrafts, ships, and machinery Eastern Airlines- La Guardia - JFK airports

December 1973 to May 1974

EASTERN AIRLINES LAGUARDIA /JFK

TICKET SALES AGENT

Implemented innovative programs to increase employee loyalty and reduce turnover.

Education

New Rochelle High School New Rochelle, N.Y.

Barbizon Modeling School - N.Y. Eastern Airlines _ Miami Florida- Business Administration- Marketing Sales

PERSONAL Certified Flight Attendant Certified Ticket Sales Agent Attendant of various seminars ( Total quiality,

Sales, Marketing etc.)

Coursework in Management Information Systems

Accomplishments

Staff Development, Trained staff in different systems, Customer Service, Ensured superior customer service.

Supervision Supervised sales team to monitor sales activity and goal achievement.

Certifications

Creative Problem Solving

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