Customer Service Secondary School

ERNEST OWUSU

*** ********* *****

Brampton, Ontario LW6 1J4

(647) 778- 4002

************@*****.***

OBJECTIVE:

To secure position where my practical experience, and excellent communication skills can be utilized to serve clients in all types of situations.

SKILLS:

Observant and aware with attention to detail

Customer service experience

Respectful and capable of following instructions

Ability to remain calm in stressful situations

Capable of deescalating stressful situations

Calm and patient demeanor

Work well with others, but also independently

Computer competencies include MS Word, Excel, PowerPoint, Access and Internet

Have twenty six months drive experience back home and six months drive experience in Ontario, Licence.

EDUCATION:

INSTITUTION Adisadel College

YEAR October, 2007 – May, 2011

PROGRAM General Science

CERTIFICATE Senior Secondary School Certificate

INSTITUTION Kwame Nkrumah University Of Science And Technology YEAR September 2011-May,. 2015

PROGRAM Bachelor of Herbal Medicine

CERTIFICATE Bsc Herbal Medicine

WORK EXPERIENCE:

JOB TITLE Packing

NAME OF COMPANY TDJ Canada

YEAR September 2016- to date

JOB TITLE Packaging

NAME OF COMPANY Royal Building Product

YEAR April 2016- September 2016.

JOB TITLE Facilitator

NAME OF COMPANY Kona Traditional Center for the Aged & Child health YEAR January, 2014- December, 2015.

JOB TITLE Librarian

NAME OF COMPANY Kwame Nkrumah Science and Technology YEAR March, 2013- November, 2013

VOLUNTEER EXPERIENCE:

UNICEF CANADA

Taught youth in Ghana about Human Rights

Facilitating Program

ASTRA SPORTSPLEX

Coached youth soccer team

Assisted youth with training and physical fitness

Refereed soccer games

SANTA CLAUSE PARADE

Helped to set up barricades

Assisted Police Officers to clear the street

Directed Traffic

EMPOWERED STUDENT PARTNERSHIP PROGRAM (E.S.P)

Helped to recruit students

Helped Student Fundraising

Helped facilitate the program

Reference upon Request

Contact this candidate