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Sales Customer Service

Location:
Paramount, CA
Posted:
January 25, 2017

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Resume:

TOMÁS F. NAVAL

**** ****** ****** *** ** 562-***-****

Paramount, Ca. 90723 acygo3@r.postjobfree.com

SALES & MARKETING EXECUTIVE

Sales and Marketing, Develop sales channels. Responsible for communication between partners, technical, support departments and management. Maintain strong rapport with customers.

Researched and developed training programs to enable distributors/resellers to be the local sales and support force.

Established communication between sales, accounting and production departments to expedite products shipping which generated faster cash flow.

Strong analysis skills, decision-making, outstanding leadership, builder of teamwork and interpersonal relationships.

PROFESSIONAL EXPERIENCE

FUJI PHOTO FILM CO, LTD - FUJIFILM. 2001-2016

Exclusive representative (PRO-Color)

Commercial Country Manager

Business Restructuring and define processes and procedures

Introduce Instant cameras with growth of 50% 2016 vs 2015

Introduce the digital camera business achieving 10% market share in 3 years.

Increased sales of digital cameras in 2003, 3.9 times for 2001

Introduction and sale of digital minilab in 2005.

Incorporation of distributors nationwide, as part of the horizontal expansion.

EASTMAN KODAK COMPANY. 1992-2000

World leader in image and marketing of consumer products, a subsidiary of Eastman Kodak Company, USA. Sales in Peru in the order of $ 36 million. It was selling several lines of products: consumer, professional photography, graphic arts, health, and business systems solutions.

Sales Manager, Consumer Products

Responsible for national sales management Traditional Channel which represent 88% of company sales, with regional offices in the north and south.

Development, implementation and management of network of distributors / wholesalers, which increased market share of photo paper from 72% to more than 90% levels.

Design and implementation of a promotional advertising campaigns achieving increase in sales multiple times.

Supervision of preparation, development and introduction of new photographic system (Advanced Photo System, APS), achieving sales growth of around $ 1.5 M.

Implementation of Seeding Camera Program, cameras increase in household penetration from 25% to 38%.

INTERESTING FACTS

Speaker on issues related to Customer Service, PMA (Photo Marketing Association), Trade Shows in USA, Mexico, Lima, Venezuela, Colombia, and Argentina.

Trainer and facilitator in several Seminars, Sales, Customer Service and Marketing in Peru, Argentina, Chile, Colombia, Mexico.

EDUCATION

Federico Villarreal National University - 3 years (Peru).

Pennsylvania State University. KODAK University Program (USA).

IPAE (Business Administration Peruvian Institute - Peru).

ESAN University: International Commerce.(Peru)

AREAS OF EXCELLENCE

Market & Competitive Analysis

Product Positioning

Sales Training & Leadership

Customer Relationship Management

Operational Management

Distribution Channel Management

Strategic Marketing

Business Development

REFERENCES FOR TOMAS NAVAL

Takahiro Igarashi – Global Marketing Group – Fujifilm Corporation. (Japan)

acygo3@r.postjobfree.com

81-80-113*-****

I coordinated business activities with Takahiro Igarashi

Edson Banin – Services Manager – Fujifilm do Brasil. (Brasil)

acygo3@r.postjobfree.com

55 70098826

Edson Banin was my colleague at Fujifilm.

Luis A. del Aguila – Products and Business Development-Inchcape Shipping Service. (USA)

acygo3@r.postjobfree.com

832-***-****

Luis A. del Aguila was my colleague at Eastman Kodak Company.



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