Customer Service Medical Records
Resume:
Lynn M. Greene
Raeford, N.C. *****
**********@*****.***
OBJECTIVE: A position where my past experience and skills will be used to excel. Organized with the ability to readily adapt to changing environments and demands.
EDUCATION: Lindbergh High School – Obtained GED in June 1979
WORK EXPERIENCE:
04/2016 – Present
AAFES/Charleys
Duties: Serve soldiers, dependents and guests at Fort Bragg. Cook, prep food, clean and any other duties required by manager.
10/2010 – 03/2016
VFW Post 4256 - Kitchen Manager
Duties: Cook, maintain all kitchen equipment, calculate food cost, maintain records of cost and expenses, keep kitchen to Health Code requirements, schedule staff, catering for events, order all food and supplies.
04/2013 -04/2014
Florida Chiropractic Institute – Front Desk
Duties: front desk - check in & out patients, answer multi-phone lines, schedule appointments, collect copays, maintain patient charts, assist patients to the exam room, assist doctors, copy medical records for patients and/or other outside facilities, fax and receive medical records, EMR, follow HIPPA regulations and prepare charts for up coming appointments.
12/2010 - 01/2013
Orthopedic Associate of West Florida – Front Desk & Medical Records
Duties: medical records - pull charts, assist patients in reference to their records, assist doctors, PA’s and MA’s with medical records. front desk duties: check patients in/out, scan paperwork into EMR (E-Scribe), receive phone calls, prep fee tickets for upcoming appointments, verify insurance and assist patients, reps or other facilities. Work with Group Cast, E-Scribe, faxes, copiers and multi-line phones.
8/2010 - 12/2010
ECS – Field Tech
Duties: Scan medical records for various insurance companies and certified with HH-101 HIPAA HITECH Privacy & HH-102 HIPAA HITECH Security.
3/2009 - 7/2010
Steve’s Painting & Maintenance - Housekeeper
Duties: Clean vacant apartments - cleaned everything but walls and carpets.
11/2007 – 01/2009
Jacksonville Orthopedic Institute – Medical Records
Duties Included: Filing, refilling and researching x-ray jackets for doctors, ordering MRIs, CT scan, etc. from certain companies, answering questions for patients and/or doctors, helping other departments in the company such as secretaries, medical records department and the clinics for each doctor, pulling charts for the next day’s patients.
04/2003 – 12/2006
Elizabeth St. Amand – Personal Caregiver
Duties included: Maintaining household, medications, running errands and the sole caregiver for Ms. St. Amand.
12/2000 - 3/2003
Murrays Saloon/Grill - Bartender/Cook
Duties included: bartending, cook daily lunches (home cooked), create weekly menu for lunches.
08/1996 – 12/2000
Flightline Saloon - Bartender/Manager
Duties included: Serving customers, cook lunches, scheduling, placing orders, receiving and paying orders, coordinating parties and functions for the business.
09/1997 – 10/1998
Service Experts Heating and Air - Customer Service/Dispatcher
Duties included: Customer service, schedule appointments, route and dispatch service calls, maintain customer records, answer multi-line telephones and data entry.
04/1990 – 07/1996
Webster Groves Police Department - Police/Fire Dispatcher
Duties included: Receiving/dispatching emergency and non-emergency telephone calls to the proper departments, maintaining records of all calls and dispositions of calls, using multi-phone lines and multi 911 phone lines, assist detectives with computer searches of subjects, enter subjects into various wanted computer systems, enter arrest records and enter dispositions of records.
02/1987 - 09/1989
Township of Hamilton Police Dept. - Police/Fire Dispatcher
Duties included: Receiving/dispatching emergency and non-emergency telephone calls to proper departments, maintaining records of all calls, using multi-phone lines and multi 911 phone lines, assist detectives with computer searches, enter subjects into various wanted computer systems, enter arrest records and enter dispositions of records.
04/84- 01/87
NAS Brunswick Enlisted Club - Bartender
Duties included: bartending in Front Club & back bar, bartend for special occasions (weddings, birthday parties, promotions, etc.)
01/1976 – 06/1977
St. Louis University Medical Center - Medical Records
Duties included: Pulling charts for multiple doctors, pulling charts for the surgery center, delivering charts, pick up charts and re-file in the system, deliver mail to different departments, research missing charts.
References upon request
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