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Administrative Assistant Manager

Roanoke, Virginia, United States
January 24, 2017

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Phone- 540-***-**** E-Mail-

**** ********** **. ** *******, VA 24012


I am looking forward to an opportunity to use the skills and education, that I have worked for.


Recently Certified Medical Administrative Assistant, Assistant Manager, and Lead Dietary Associate

20+ years of experience in hospitality field and a health care facility Clerical and managerial experience dealing with 120 resident healthcare facility and experience in making monthly schedules, ordering supplies, and monitoring the performance of at least 17 employees. Preparing, serving, and maintaining appropriate food preparation requirements as specified by the local and/ or state health regulations SPECIAL SKILLS:

Experience in Microsoft Word, Outlook, Excel and Power Point

Ability to work in fast-paced environment and multi-task efficiently

Ability to assimilate and apply new information quickly

Ability to interact positively with supervisors, co-workers and the public PROFESSIONAL EXPERIENCE:

December 2016-Present The Roanoker Restaurant, 2522 Colonial Ave. SW Roanoke, Va. 24015

540-***-**** Mrs. Butch Craft, Owner

Food Preparation Worker

Works with the management staff to train present staff in salad and bread department to reach the operating standards of the business.


REASON FOR LEAVNG: I am currently still employed there and, I have been assured continued employment until I find a position that will enable me to use the CMAA skills and competencies that I have acquired over the past year.

May 2016-December 2016 Famous Anthony’s, 6499 Williamson Rd. Roanoke, VA 24019

540-***-**** Mrs. Jackie Walters, General Manager Food Preparation Worker

Prepared food to be used by cooks to fulfill the needs of the business

Kept accurate counts on inventory

Maintained cleanliness of food prep area and throughout restaurant RATE OF PAY : $9.00/HOUR

REASON FOR LEAVING: I was given the opportunity to help former place of employment during the busy holiday season. I was assured employment until I obtain a position that will enable me to use my CMAA skills I have acquired this year. November 2008-January 2016 The Roanoker Restaurant, 2522 Colonial Ave. SW Roanoke, VA 24015 540-***-**** Mrs. Butch Craft, Owner

Food Preparation Worker

Prepared food for Salad and Bread department



January 2004-October 2008 Raleigh Court Healthcare and Rehabilitation Center, 1527 Grandin Rd., SW Roanoke, VA 24015 540-***-**** Laura Carper, Human Resources Lead Dietary Associate

Used computer programs to keep track of patients information, diets, to make food orders, supplies and to make meal tickets for the residents

Made monthly schedules for 17+ employees while monitoring them to uphold the state guidelines

Received Serv-Safe Certification when course was completed in 2006 expired in 2011

Ensured all shifts had sufficient overage which involved working over assigned shifts or reporting to work early when it was needed

Ensured that meals matched the specific dietary needs of each resident

Prepared and served foods to 120 resident healthcare facility RATE OF PAY: $12.00/HOUR

REASON FOR LEAVING: Reduction of workforce due to census June 2003-January 2004 Cinema Café, Crossroads Mall, Roanoke, VA (Business no longer in operation)


Took orders, prepared food, served it and took care of customers needs RATE OF PAY: $2.25/HOUR+TIPS

REASON FOR LEAVIING: Better job with benefits

April 2003-September 2003 About Pets Center, 1604 Conehurst Blvd. Salem, VA 24153

540-***-**** Shannon Tupes, Co- Owner

Pet Attendant

Provided care of pets from time they were dropped off until the time they were picked up including feeding, walking, comforting and cleaning RATE OF PAY: $7.50/HOUR

REASON FOR LEAVING: Desire to return to food service industry; no opportunity for advancement

September 2001- April 2003 The Roanoker Restaurant, 2522 Colonial Ave. SW Roanoke, VA 24015 540-***-**** Mrs. Butch Craft, Owner

Food Preparation Worker

Prepared food for salad, bread department and worked on the cooks line RATE OF PAY: $10.00/HOUR

REASON FOR LEAVING: Wanted to pursue a different career field November 1996-September 2001 First Baptist Church, 515 3rd St. SW, Roanoke, VA 24016 540-***-**** Rebecca Johnson, Food Director (no longer with the church) Assistant Food Director

Monitored performance of 6+employees

Prepared food for different functions at the church

Decorated for the various functions

Responded to request for kitchen services that were not pre-scheduled RATE OF PAY: $9.50/hour

REASON FOR LEAVING: Difference in management philosophies EDUCATION:

Graduate of Patrick Henry High School, Roanoke, VA 1986

Post Graduate Course- Virginia Western Community College, Roanoke, VA 1987

Courses through Goodwill Industries- Completed in March 2016

Virginia Western Certified Medical Administrative Assistant Course, August 2016-December 2016


Certified Medical Administrative Assistant (CMAA) December 2016

Certificates in Microsoft Word, Excel, and Basic Computers (North Star Assessment) completed in March 2016

Held SERV-SAFE Certification, 2006-2011


Ernest Dent 540-***-****

Laura Gentile 540-***-****

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