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Customer Service Assistant

Toney, Alabama, United States
January 24, 2017

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Yettanda Williams


Ardmore, AL ***** - 256-***-****

Experienced professional looking to utilize skills gained through military as well as civilian exposure to highlight, enhance and create profitability through excellent organizational and communication skills.



- 2008-01 - 2016-05

Throughout my time at Rollerdome, I've grown a business by almost tripling its revenue. I've done this by making calculated and informed decisions based on years of knowledge, industry research and by developing positive relationships within the field and throughout the community. Clinical Assistant

Medical Office - 2005 - 2008

While in the patient care industry, my responsibilities included but we're not limited to:

● Ensure patient well-being and positive experience

● Take vitals

● Draw blood

● Give injections

● Annotate charts for accuracy

● Update billing/insurance information

● Support the doctor in clinical procedures

Orthodontic Assistant

- 2002 - 2005

While in this position, I assisted the doctor in a clinical environment to include procuring and fitting orthodontic appliances. I also took great importance to delivering patient comfort as well as accurately documenting patient charts.

92Y Unit Supply Specialist

U.S Army - 1996-08 - 2004-02

As a Supply Specialist, it was in my charge to work with others to guarantee company preparedness by maintaining inventory counts and appropriately disposing of what was not needed to maintain combat readiness for the unit as a whole. I served 3 years on active duty and 5 years as inactive reserve.

Assistant Manager

- 1994 - 1996

While at Skateland, I worked my way through the channels of being a skate room attendant, snack bar cook, floor guard, Dj and then to management. As manager, it was my duty to provide an entertaining experience for the customers while also being responsible for staff supervision and guest safety.


Medical Office Assistant

Bryant and Stratton College

2001 - 2003

Henrico High School

1992 - 1996

advanced individual training I learned to maintain the unit U.S. Army Quartermaster School - Fort Lee, VA


Associates in Medical Assistant, I

Bryant and Stratton University


Key Qualifications

● Military qualifications include:

● Inventory control

● Company readiness

● Working within teams

● Leadership

● Civilian qualifications:

● Working within a budget to increase sales

● Making decisions quickly and efficiently

● Growing a business through community partnerships

● Cultivating a positive culture through enhanced customer service

● Serving community through mentorship and volunteerism

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