Customer Service Data Entry, bilingual, files, invoices, customer serv

STEPHANIE CARDONA SANTIAGO

*** **** ****** *** *, Syracuse, NY 13204 +P 1-787-***-**** ******.***.**@*****.*** PROFESSIONAL SUMMARY

Administrative Assistent who continually maintains a positive attitude while interacting with demanding clients. Who wants to Get a job which I can expand and develop both professionally and labor. Having my knowledge and skills for efficient performance both for me and for the company. SKILLS

Knowledge in Microsoft Word, Excel, Power Point. Excellent communication skills Dynamic Person Customer service-oriented

Willing to learn Flexible

Spanish domain Accurate and detailed

Invoice processing Excellent planner and coordinator Multi-line phone proficiency Works well under pressure Team building

WORK HISTORY

SECRETARY, 09/2010 to Current

TROPICAL FLAG – PUERTO RICO

Organize Files

Make invoices

Take call (switchboard) Answered and managed incoming and outgoing calls while recording accurate messages Customer service

Sales

Payment

Packing

Mail

Emails

Managed office supplies

Managed vendors

organization and upkeep

Answered and managed incoming and outgoing calls while recording accurate messages. Completed data entry, tracked resumes and maintained the applicant tracking system. Processed client rebate reconciliation, reporting and check requests. CASHIER, 07/2011 to 07/2012

Nike Factorie Store – PUERTO RICO

Cashier

Customer Service

Sales

Take call

High School Diploma: 2008

Escuela Superior Santiago R Palmer - Puerto Rico

CERTIFICATIONS

Graduate of an Associate in Medical secretary with billing. EDUCATION

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