Vólia Vasconcelos

Rua Egle Carnevalli, **, Jd. Alvorada, São José dos Campos, São Paulo, Brazil – Zip Code: 12240-490

Mobile: +55-12-996**-**** or Home Phone: +55-12-393*-****

acyger@r.postjobfree.com

Skype: volia.vasconcelos

Summary of Qualifications

Solid IT experience which includes management, analysis, development, deployment, maintenance and systems implementation.

Eighteen (18) years of experience in the Aerospace Technical Publication area: coordinating and developing projects as per the ATA and s1000d specifications.

More than 15 years as a team leader, developing, guiding and mentoring people.

Other major responsibilities including planning, organization and tracking of internal and external projects along with support and training.

Professional Skills

- Team Leadership and Project Management;

- Technology ML Mode (Markup Language Mode): SGML, XML;

- Specs: S1000D, ATA 100 and 2200 standards;

- Schema, DTD/FOSI Development and Maintenance;

- PTC Tools Implementation: Windchill, Content Management System, Arbortext Editor and Styler (Architect), Isodraw and Publishing Engine;

- S1000D Systems: Corena CSDB and PTC Solutions;

- EDMS (Engineering Document Management System), PDM (Parlance Document Manager), SEPE (Embraer System of Electronic Publications);

- Documentum (Enterprise Content Management Platform), Sharepoint and eRoom (Collaborative Software Solution);

- MS-Office, Project, SQL Server, ERWIN, UML, Visio;

- Lotus Notes, Citrix, SAP, JIRA;

- Programming languages: DELPHI, Visual Basic, Mumps, Clipper, dBase, Pascal;

- Knowledge in C, C++, BASIC, FORTRAN, SHELL and UNIX;

- Data Base Systems Project (Oracle);

- Customer service orientation;

- Analytical and interpersonal skills.

Experience

AKKA Matis – São José dos Campos, Brazil

Position: Project Manager

Feb 2016 – Oct 2016

- Managed the Embraer E2 Program Technical Publication Project been the primary point of contact with the customer;

- Coordinated and integrated teams abroad of engineers, developers, analysts with more than 50 people involved;

- Organized and structured AKKA Brazil Front Office;

- Controlled the Outsourcing Development of Tech Data Manuals (Maintenance Manuals and Aircraft Illustrated Parts Catalog) to meet the delivery schedule and the quality targets;

- Accountable for IT setup and organization, training and ramp-up;

- Continues improvement of process issues and defined corrective actions to meet the delivery schedule, budget and the quality targets on final deliveries;

- Provided weekly project status presentations to the stakeholders;

- Conducted and monitored the production progress to get results and direct impact on business performance.

Helibras – Helicópteros do Brasil – (AIRBUS Group) – Itajubá, Brazil

Position: Technical Publication Manager

Jan 2012 – Aug 2015

- Managed the Engineering Technical Documentation which prepares and control all documentation to be submitted to the certification authority and the Technical Publication to be delivery to the operators;

- Administered the authoring, translation and publishing activities of Civil and Military technical manuals;

- Organized and structured the Tech Pub department from 3 to 12 people;

- Performed all employees administration tasks, including recruitment and performing appraisals;

- Established targets, measuring progress and maintaining effective cost and expenditure control;

- Executed strategic planning based on Workload x Workforce x Priority analyses;

- Estimated and managed budgets to attend programs;

- Promoted the interface with Airbus Helicopters and their subsidiaries;

- Developed new authoring process to achieve all the commitments and to attend all different programs at the same time;

- Managed, defined, developed and implemented the SGML environments and the deployment of PTC Tools (Windchill, Content Management System, Isodraw, Arbortext Editor and Publishing Engine), reducing working hours in 40%;

- Defined new internal methods (LEAN) and procedures of paperless documentation diffusion with electronic data format;

- Managed the group who creates amendments, additional information (supplement manuals) and all documentation to get the STC (Supplemental Type Certificate) for Civil and Military aircrafts customization and modernization certification;

- Performed and added modifications and customizations in Airbus Helicopters Technical Publication;

- Selected, controlled and coordinated planning, allocation and deployment of suppliers and vendors;

- Qualified and audited translation service providers;

- Contributed to the overall Airbus Group Transformation Plan;

- Communicated and collaborated with Brazilian Certification Authority – DCTA/IFI and ANAC.

ETEP University - São José dos Campos, Brazil

Position: University Teacher

Aug 2011 – Dec 2011

- Taught "Market and New Technology", "Basic Computing I" and "II" in the courses: Systems Analysis and Development, Administration and Production Management.

Mult-e People, Solutions and Technology - S. J. dos Campos, Brazil

Position: Senior Systems Analyst

Aug 2011 – Dec 2011

- Coordinated and executed IT Projects;

- Developed architecture of customer projects;

- Analyzed the project requirement based on SOW and interviews with the stakeholders;

- Produced and defined specification documents and business process maps/diagrams;

- Defined and developed Use Cases, Data Model, Data Dictionary and Test Plans.

Bombardier Aerospace - Montreal, Canada

Position: Senior Application Specialist

May 2010 – May 2011

- Worked on ASG (Application Support Group);

- Collaborated in the S1000D Electronic Technical Publications Systems implementation for CSeries Program;- Maintained data and set-up configuration on Corena S1000D CSDB;

- Customized and maintained Corena S1000D CSDB and PTC Solutions for S1000D;

- Performed analysis, business rules definition and implementation of S1000D Electronic Technical Publications System (in XML);

- Worked directly with Technical Writers and Publishers to understand, collect and validate their requirements for application development;

- Reviewed Tech Pub internal and external process;

- Defined Roles and Responsibilities in the Corena System;

- Provided technical support for internal users of CSeries and LearJet Programs (in Montreal and Wichita);

- Developed and maintained the ASG database in eRoom;

- Built the KPI indicators to monitor the quality and productivity of service provided by the group;

- Interpreted and analyzed S1000D Specification;

- Communicated and cooperated with IT group and Customer Support.

Embraer - Empresa Brasileira Aeronáutica - S. J. dos Campos, Brazil

Position: Senior Technical Publication Analyst

Sep 1997 – Apr 2010

- Team leader responsible for Architecture Solution of publication data, and the development of publishing tools (head of 12 people);

- Set goals and elaborated/executed planning and schedules;

- Managed projects, tasks, resources allocation, implementing changes to improve team effectiveness;

- Achieved and maintained service levels agreed upon in Service Level Agreements (SLAs);

- Contributed on Kaizen implementation and on processes redesign;

- Implemented the SGML at Embraer for Maintenance Manuals of ERJ145 Program, modeling and developing authoring and publishing environments;

- Defined the manuals standards and markup content (DTD Development/Maintenance);

- Participated in the solution definition of E-JETS Manuals (structure, rules, customization and output formats), in accordance with ATA iSpec2200 and internal/external customer needs;

- Developed and implemented the system to control documents workflow and to generate the electronic publication and data exchange;

- Promoted workshops and performed training to the users (engineers, illustrators and editors) in the new technology and processes;

- Executed and managed the projects for MPD generation (Maintenance Planning Document) and SB (Service Bulletin) in SGML, for aircraft 170 and 190;

- Communicated with customers, partners and different internal areas.

URBAM - Urbanizadora Municipal - S. J. dos Campos, Brazil

Position: Senior Information Systems Analyst

Jan 1996 – Sep 1997

- Implemented the Integrated Health System in São José dos Campos city;

- Led projects and coordinated systems developers;

- Analyzed, developed, implemented and maintained systems (Delphi and Clipper);

- Elaborated technical and user documentation; helped and trained systems users.

Technology College Thereza Porto Marques - Jacareí, Brazil

Position: Programming Language Teacher

May 1994 – Jul 1999

- Taught "Programming Technical Language" (Delphi, Pascal, dBase and Clipper) in a Data Processing Technology course.

Válvulas Schrader do Brazil S.A. - Jacareí, Brazil

Position: Senior Computer Programmer

Sep 1990 – Dec 1995

- Developed and maintained programs in MUMPS language for M1800 Medidata Computer;

- Analyzed, developed, implemented and maintained all the company systems;

- Migrated data from M1800 to MP-486 and implemented UNIX system;

- Performed users training.

Aura Informática S/C Ltda. – S. J. dos Campos, Brazil

Position: Computer Programmer

Aug 1989 – Sep 1990

- Analyzed, developed, implemented and maintained customers systems: Accounting System, Materials Administration, Stock Control, Sales and HR Administration;

- Helped and trained systems users;

- Prepared technical and user documentation.

Education

PROJECT MANAGEMENT - Sep 2015, Fundação Getúlio Vargas (FGV) - S.J. Campos, Brazil

REAL-TIME EMBEDDED SYSTEMS - Dec 2007, Inst. Tecnológico de Aeronáutica (ITA) - S.J. Campos, Brazil

INFORMATION TECHNOLOGY - Jul 2007, Instituto Tecnológico de Aeronáutica (ITA) - S.J.Campos, Brazil

DATA BASE SYSTEMS PROJECT - Jul 2006, Instituto Tecnológico de Aeronáutica (ITA) - S.J. Campos, Brazil

POST-GRADUATION SOFTWARE ENGINEERING - 1996, Univ. Vale do Paraíba (UNIVAP) - S.J.Campos, Brazil

BS - BUSINESS ADMINISTRATION & SYSTEMS ANALYSIS - 1993, Faculdade Maria Augusta - Jacareí, Brazil

International Events

AIRBUS HELICOPTERS SUPPORT MEETING - France – June, 2012

PTC/USER WORLD EVENT - Dallas – Texas – USA June, 2006

ATA E-BUSINESS FORUM - Atlanta – Georgia – USA October, 2004

XYUSER S GROUP ORLANDO - Florida – USA October, 2000

Metrics Awards

Winner of the PTC Metrics Awards 2013 in the Aerospace/Defense segment with the PTC Project Implementation at Helibras.

Languages

PORTUGUESE (Native), ENGLISH (Advanced), FRENCH (Basic)

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