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Sales Customer Service

Location:
Los Angeles, CA
Posted:
January 25, 2017

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Resume:

Alberto Saavedra

**********@*****.*** 1-818-***-****

Strengths

Computer industry professional

Extensive experience in technology, software development and IT operations

Successful project manager

Broad and deep understanding of technology issues and trends

Sales executive with proven track record at all levels of IT organizations

Capable of motivating and managing technical and sales teams

Domestic and international markets experience

Entrepreneurial spirit

Quick learner

Experience

CEO - Earth Accounting – Jan 2013 – Aug 2016

Earth Accounting is an early startup that offers consumers the environmental and social footprint of a product at the point of purchase with complete transparency.

Regional Director – Hildebrando – Jan 2012 – Dec 2012 Hildebrando is the largest Mexico and Latin America based IT outsourcing company. Managed sales and projects in Western Region. Clients included Herbalife, ICW, eSurance, Sigue and Broadcom. Hildebrando shut down operations in the US

VP of Sales - Quiterian Software – Mar 2011 – Dec 2011 Quiterian develops self-serving Visual Data Mining/Agile Business Intelligence software since 2003. Responsibilities included; initial sales in US market, establishing a business partner channel, hiring regional sales managers and working with Technical Services to deliver complete solutions including services. Reported directly to CEO. Quiterian was acquired by Actuate in 2011. National Sales Director - Systech Solutions - May 2005 - Mar 2011 Systech Solutions Inc. delivers complete Business Intelligence, Data Warehouse and Data Integration solutions to medium and large corporate clients. Responsibilities included; strategic accounts, business development, hiring and managing sales team of five, sales events, email campaigns and webinars, implementing internal sales processes, interacting with Business Intelligence and data Integration tool vendors (MicroStrategy, Informatica, Cognos, Business Objects, Talend, Netezza, Information Builders, etc.). Typical deal size was $200K-$500K. Participated in all phases of major sales cycles including account penetration, evaluation, requirements gathering, scoping, proposal, closing and follow through. Clients included, Toyota, Amgen, Fox, Guitar Center, IHOP, Nishimoto, International Rectifier, eHarmony and Disney. President - Ancora Technologies - May 2003 - May 2005 Ancora Technologies provides a patented technology for digital security which can be used as a 2 nd factor for

strong authentication and as an anti-piracy solution for software and original content over the Internet. Ancora was a very small startup co-founded with Miki Mullor, CEO and patent holder. We were able to establish a strategic alliance with American Megatrends and presented the technology to potential users such as Washington Mutual, Electronic Arts, Macromedia, BEA and even secured a customer in Colombia. Consultant and Entrepreneur - Jan 2000 - May 2003

Formulated and implemented sales, marketing, technology and funding strategies for several startups including DVBS (streaming video), ISPtel.com (VoIP), Maximum Availability (Business Continuity), Itera Inc. (OS Utilities and Business Continuity), TheDealerNetwork.com (B2B), Venture Catalyst (incubator), Operadorweb.com (CRM, co-founder), Buildingpool.com (B2B), Uruguay.com (portal). CEO at Debates.com Apr 1998 – Dec 1999

The main objective was to establish the Debates application as a standard interface on the Internet to allow users to express opinions and vote within a subject matter. Developed in Java on the applet-servlet model with an Oracle back end, Debates represents a state of the art, real time Internet application. Launched Debates.com web site on time and under budget. Managed a team of 11 full time employees and 15 contractors composed of technical, design, administrative, finance, business, editorial and marketing professionals. Wrote a business plan. Raised over $1M. Established a successful strategic alliance with major international political web site and with Mexico.com. Launched on CNN on December 9, 1998. Negotiated a strategic alliance with IBM, started strategic sales cycles with the DoD, AOL, and Mindspring. Wrote and applied for the patent. Director of International Channels at Vision Solutions Jan 1996 – Mar 1998 Vision Solutions provides High System Availability, Workload Distribution and Data Propagation solutions for IBM AS/400 users using proprietary. Typical customers are large banks, hospitals, manufacturers and distribution companies. Responsibilities included identifying distributors, developing marketing plans for each country, establishing relationships with local IBM branches, conducting seminars, participating in trade shows, going on joint sales calls to large customers and training distributor sales forces. The typical customer needs to justify a budget averaging $500,000 in hardware, software and services. A detailed proposal with cost justification, business objectives, implementation schedule, acceptance criteria, topologies, hardware and software configuration must be prepared in each case. Established successful distributors in Indonesia, Malaysia, Singapore, Australia, New Zealand, France, Spain, Turkey, Argentina, Mexico, and Chile. Negotiated OEM Agreements with IBM Italy, Israel and Greece. Awarded prize for largest sale ever to Telmex. As Senior Regional Manager responsibilities included direct sales to large accounts, channel management and development, IBM and other third party relationships, trade shows and seminars for Central Region (Illinois, Michigan, Minnesota, Missouri, etc.)

VP of Strategic Planning at Micro-Integration Feb 1994 – Oct 1995 Micro-Integration is a publicly held (since May 1994) Frostburg, Maryland company that develops, manufactures, integrates and private labels hardware and software based connectivity products for mainframes, AS/400s, Local Area Networks and Unix systems. Responsibilities included long range product and R&D strategies, strategic alliances, internal information systems strategies, business development and participation in all Executive Committee decisions. Established distribution channels in Latin America and the Pacific Rim, starting from scratch, these channels now represent 10% of the company revenue. Negotiated an OEM agreement with Hewlett-Packard. Spearheaded a joint R&D venture with a technical university in China to develop ASICs. Lead the internal information systems steering committee. Formulated and managed experimental reseller program in the US.

VP of Sales and Marketing at Universal Software Jan 1990 – Jan 1994 Universal Software, based Montreal and Los Angeles, developed and marketed products to migrate IBM System/36 application environments to Unix platforms. Universal Software had to fight what many industry analysts thought was an impossible battle, with limited resources, to introduce a product into the market against great opposition from IBM at the highest levels. Responsibilities included strategic selling and alliances, worldwide distribution, competitive analysis, distributor training and certification, contract negotiations, public relations, advertising, trade shows, conventions and large accounts. One of the more critical responsibilities was media relations, which give Universal Software exposure far beyond its advertising budget. Established a worldwide two tier distribution channel in the US and internationally, stretching from New Zealand to Sweden and from Malaysia to Argentina, numbering over 40 distributors. Strategic alliances established included; Hewlett-Packard, Sun Microsystems, Bull, Cap-Gemini and IBM Japan. Presented successful proposals for multi-million dollar projects in the US and Europe. Sales increased from zero to $200,000 per month. Executive VP at Computer Lab International Jan 1988 – Jan 1990 CLI is a $40M per year Taiwanese manufacturer of peripherals and connectivity products for IBM AS/400 and mainframe computers. Responsibilities included marketing and sales for the US, customer service, public relations and internal information systems. The challenge was to improve the company image which had been damaged by an exclusive distributor for the US, which had gone out of business, and to achieve profitability within one year. Both objectives were attained. Additional involvement with European and Latin American distribution which was handled from the US. Sales at CLI US reached $400K per month. VP of R&D at Automated Training Systems Jan 1980 – Jan 1987 ATS is a Los Angeles based company that produces audio cassette and computer based education for system operators and programmers using PCs and IBM midrange systems. Responsibilities included product strategy, development, technical support, strategic selling, localization for foreign markets, sales training, internal MIS and competitive analysis. Other activities included distribution in Latin America and Scandinavia, telemarketing system software development and starting up two spin-offs; ATS Data Centers (Training Centers) and Automated Telecommunication Systems (OEM for SNA to ASCII protocol converters.) Developed a complete line of courses for IBM S/34, 36 and 38. Established a distribution channels in Latin America and Scandinavia. Started a localization company in Uruguay staffed with 8 translators, programmers and graphic artists. Developed a course for the IBM PC. Established a one tier reseller channel for PC course. Between 1980 and 1986 ATS grew from 10 to 90 employees and from $300K to $10M in sales per year. No other Vice Presidents worked or were hired during this time.

Assistant Director of Data Processing at Hilton International Jan 1976 – Jan 1980 Hilton International, based in New York, operated 90 hotels outside the US and in Hawaii and Puerto Rico. Responsibilities included managing vendors, computer operations, installations, contract negotiations, training, site selection, technology assessment and hotline support. The task was challenging since computers in hotels had a recent history of failures and upper management, at the hotel level, was skeptical of the usefulness of computer based information systems. Responsible for installations in key hotels such as Hawaii, Toronto, Puerto Rico, Melbourne, Geneva, London and Caracas. The Data Services department grew from 2 people to 30. Hired and trained 14 Data Processing Managers and 2 Area Coordinators. Education

US Air Force Academy

BS, Engineering Management

Colorado State University

MBA, Management Information Systems

Awards

Certificate in Data Processing (CDP)



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