Sales Representative Customer Service

Location:

London, ON, N6E 2H1, Canada

Posted:

January 23, 2017

Contact this candidate

Resume:

Hamza Kadri

**-*** ******* **, ****** Ont. N*E *H1 226-***-**** *******@*****.***

I would like to find a job or career that enables me to utilize my education and skills and challenge me to provide the best of what I have to offer while allowing room for future advancement and growth. I am skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly. I am highly enthusiastic and excel in customer service environments particularly in sales.

SKILLS ACQUIRED THROUGH EMPLOYMENT AND EDUCATION

Research and Analysis Skills: University-level courses have developed my research and analytical ability to source out accurate information in a timely manner.

Time Management and Organizational Skills: Ability to complete all projects on time and adapt to situations quickly with minimal supervision.

Leadership and Teamwork: Able to effectively handle stressful situations in a calm and organized manner and work effectively with a team to achieve maximized results.

Social Media: Strong adaptability skills to the latest social media trend. Proficient in Facebook, LinkedIn, Twitter, etc.

EDUCATION

Bachelors of Honors in Marketing and Criminology

University of Western Ontario, London ON September 2011 – April 2015

●Developed while strengthening time management and organization skills

●Worked well with others as well as an independent

●Established strong research and analytical ability

●Acute focus on presentation and communication skills

RELEVANT WORK EXPERIENCE

Mosaic Sales Solutions

Marketing/Brand Ambassador/Sales Representative 2016-Current

Obtaining customer acquisitions for the Rogers MasterCard inside malls across Ontario

Honoured the ‘Team Lead’ position within the program after one month of work

Given managerial duties which consists of basic training, end-of-day reports and managing a team

Top Sales representative surpassing expectations by the employer Mosaic Sales Solutions and the client Rogers Bank

SDI Marketing

Marketing/Brand Ambassador/Sales Representative 2015- 2016

●Promoting PC Financial MasterCard inside grocery stores

●Achieving above company targets which has got attention from management

●Learning how to attract customers in a busy setting and build long lasting relationships

●Consistently Top 5 sales representative nationally for SDI and top sales ambassador for October 2015

London Sports Park

Security/Administrative/Sales/Assistant/Maintenance/Refereeing _ 2007- 2015

●Worked security for events taken place at the London Sports Park

●Performed daily financial sales reports, as well as other administrative reports such as usage reports, inventory reports and revenue reports

●Handled cash in large quantities from day end cash drops to small customer payments

●Performed monthly inventory counts and prepared variance reports to identify recurring patterns and problems

●Handled customer inquiries in person, over the phone and online

Jim Bob Ray’s & Event Security

Security Guard _ 2015

●Patrol the premises and ensure all patrons are safe

●Checked identity cards of personnel before admitting them into the building

●Task necessary action on the spot when needed

●Reporting all incidents, accidents, or medical emergencies

Noel’s Carpet Cleaning and Building Maintenance

Sales Assistant, Customer Service and Maintenance _ 2007-2015

●Performed daily outcalls to customers and performed satisfaction surveys and quality controls to ensure work performed met company expectations

●Pushed and promoted promotional offerings

●Answered phones and dealt with customers giving estimates on selected job tasks and did so effectively ● Performed order requests for staff from our suppliers and vendors

INFORMATION TECHNOLOGY SKILLS

● MS Office (Outlook, Excel, Word, PowerPoint), Adobe, as well as Internet research and communication tools

ACHEIEVMENTS AND VOLUNTEER WORK

●Ontario Private Security and Investigative Services License

●CPR, Standard First Aid, and WHIMIS certified

●The Queen Elizabeth Aiming for Top Scholarship

●Volunteered and campaigned with Khalil Ramal; MPP of the Liberal Party of Canada

●Volunteered with children during summer camps at local schools and for the London Muslim Mosque

●Play a variety of sports such as hockey, volleyball, basketball and soccer

References

Melissa Saltsman

Field Manager