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Manager Training

Atlanta, Georgia, United States
January 23, 2017

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Actively pursuing a challenging and rewarding position where personal ability and commitment to professionalism is valued. Preferred position would be one conducive to exceeding and improving company requirements and expectations with those professionally in agencies and communities. Using strategic thinking with a solution-based approach for professional advancement and growth is vital.


Clark Atlanta University; Atlanta, Georgia 2012-2015

Masters in Clinical Social Work, School of Social Work

Auburn University; Auburn, Alabama 2007-2011

Liberal Arts, School of Psychology

Leadership – Adept at leading/managing

cross-functional programs

Strong communication skills (verbal and written)

Organizational ability and multi-tasking skills

Proficient community stabilization goals

Excellent in Microsoft and Excel Programs

Meet expectations of multiple customers

Capable of leading high performing teams under tough deadlines

Problem solver – Creativity and forethought in solving complex project issues

Service orientation – “People person” and a team player

Moderate in Spanish



City of Refuge Atlanta Inc.: Director of Good Works Training Program – January 2015 Atlanta, GA

Created, developed, and implement $200,000 employment readiness and training program

Develop curriculum to meets training goals and objectives

Develop and implements dependable measures to assess resident's skills in practice-based learning and improvement, interpersonal and communication skills, professionalism and system-based practice.

Facilitate residents' participation in educational and scholarly activities

Monitor the quality of the didactic lectures and clinical education of the residents at all sites, including the selection of a local director at each site

City of Refuge Atlanta Inc.; Community Resource Specialist – July 2014 Atlanta, GA

Created and developed employment readiness and training program to ensure that residents receive job training, resume building, interviews and soft skills for the workplace.

Established and create job interviews with partners, donors, volunteers and agencies

Established community relationships with agencies, donors, and partners for resources & employment

Partnered with various community partners and agencies to teach jobs skills/training to clients

Provided initial and follow up support to partners, donors and clients

Managed and train college interns

City of Refuge Atlanta Inc.; Case Coordinator – January 2014 Atlanta, GA

Performed mental and cognitive assessments with new clients

Assisted in creating Individual Service Plans (ISP) that is realistic and beneficial for the clients transition into self sufficiency

Assisted in creating a discharge plan for each client moving to permanent housing

Assisted with recruiting, training, and placement of volunteers

Collaborated with other agencies to assist with service delivery for all clients

City of Refuge Atlanta Inc.; Resource Center Manager – May 2013 Atlanta, GA

Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable assistance to visitors, VIPs, vendors, partners, donors, and interview candidates

Transformed previously manual processes relating to vendor/supplier records into an efficient, computerized system.

Designed electronic files systems, maintained electronic and paper files

Led orientation with new staff and ensured applications are complete

Followed through with the payroll process for new staff members

City of Refuge Atlanta Inc.; Visiting and Volunteer Coordinator – January 2013 Atlanta, GA

Responded to emails and phone calls in regards to events and visiting groups.

Marketed events and volunteers

Documented company progress in Sales Force

Maintained day-to-day calendar for events, weekly reports and statistics for volunteers and visitors

The Dannon Project; Youth Case Manager: January 2011- August 2012 Birmingham, AL

Worked with ex - offenders and pregnant youth ages 16-24

Assisted client with re-entry into the community

Ensured that any services needed are prearranged and completed for the clients

Presented orientations to new clients entering the program monthly

Created employee profiles for each certified client


Alpha Kappa Alpha Sorority, Inc.; 2013- Present

Tau Epsilon Omega Chapter

Auburn University Early Learning Center; 2010

Auburn University; Auburn, Al 36832

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