Sales Professional Experience

Patricia J. Baccoli

Patricia J. Baccoli

*** **** **** *** ■ Venice, FL 34292 ■ 732-***-**** ■ ****************@*******.***

Top-Performing Sales Professional

Goal-Oriented Sales Representative and Relationship Builder with more than 17 years of professional experience. Developed a track record of exceeding sales goals, increasing revenue, and cultivating long-term relationships with clients. Consistent high achiever with an entrepreneurial spirit and experience in building a successful service-based business. Strong clinical background with an in-depth knowledge of medical terminology. Conversational in Spanish.

Core Capabilities

Direct Sales ■ Relationship Management ■ Business Development ■ Business Management

Solution Selling ■ Cross-Selling ■ Marketing ■ Advertising ■ Program Management ■ Teaching

Professional Experience

AIA DIRECT INC., Lakewood Ranch, FL

Sales Agent/Broker ■ Aug. 2014 - Present

Consistently achieve or exceed sales objectives for this national insurance company. Introduce and sell a wide range of insurance products including life, health, Medicare supplements, and supplemental insurance. Assess clients' needs and recommend appropriate insurance solutions. Educate prospects in the benefits of complex plans and products.

Ranked as the #1 producer on sales team (out of 25 Agents) during open enrollment, 2015-2016. Generated more than $1 million in sales in five months, exceeding the team's average of $500,000. Also ranked among the top performers during off-peak period in 2015, generating an additional $400,000 in revenue.

Generated $500,000 in revenue during the five-month pen enrollment period in 2014-2015. Ranked among the top 10 producers on the sales team, despite having just joined the company two months earlier.

Maintained a 60% closing percentage during open enrollment, ranking at the top of the sales team. Maintained a 35% closing percentage during off-peak period, far exceeding team average and ranking among top performers.

Substantially increased revenue by cross-selling ancillary products. Provided additional value to clients by ensuring all of their insurance needs were met. Cultivated trusting relationships with prospects and clients, acting in the capacity of a respected advisor. Earned numerous referrals from clients' friends and family members.

LEONE'S, Venice, FL

Server ■ Aug. 2013 - Present

Contribute to the profitable growth of this busy, casual-dining Italian restaurant by providing exceptional service and focusing on up-selling and cross-selling techniques. Consistently ranked among top three performers in the restaurant (out of 12) in total daily billings. Played a key role in establishing a loyal, highly satisfied clientele.

HORIZON HEALTH INSTITUTE, Port Charlotte, FL

Clinical Instructor ■ July 2013 - Aug. 2014

Provided classroom and hands-on instruction to Medical Technicians and LPNs in clinical procedures, phlebotomy, and EKG administration. Improved program by upgrading curriculum and instructional quality. Provided leadership and guidance to students to ensure mastery of subject matter. Performed student assessments.

PALS SERVICES, Jackson, NJ

Owner/Manager ■ 1999-2013

Established, built, and managed a residential housekeeping business. Managed sales, marketing, customer relations, and human resources functions for the company. Supervised and directed the activities of employees to ensure that operational objectives were achieved. Conducted project assessments and formulated competitive estimates/prices. Generated new business through outside sales, networking, advertising, and customer referrals.

Patricia J. Baccoli Page 2

Professional Experience (Continued):

MARLBORO PSYCHIATRIC HOSPITAL, Marlboro, NJ

Senior Recreational Activities Coordinator, 1988-1990 ■ Recreational Activities Specialist 1980-1988

Planned, coordinated, and supervised recreational programs, activities, trips, and special events for patients of this mental health facility. Coordinated schedules for individual and group programs. Supervised and evaluated staff and volunteers to optimize productivity. Member of a multidisciplinary care team. Worked closely with physicians, nurses, social workers, therapists, and technicians to coordinate and implement care plans.

Education

Star Career Academy, Brick, NJ: Diploma, Cardiology Technician, 2013

Ocean County College, Toms River, NJ: Nursing Major, 1993-1994

Externship: Monmouth Cardiology Group, Freehold, NJ, Spring 2013

Licenses & Certifications

License: 2-15 Florida License (Insurance Sales)

Certifications: OSHA and Blood Borne Pathogens; CPR, EKG, EEG, and Phlebotomy

References are available upon request.

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