Erica Lynn O'Neal

**** *** **** *****

Waldorf, MD 20603

Evening Phone: 301-***-****

Mobile: 301-***-****

Email: acyf0q@r.postjobfree.com

OBJECTIVE:

Recent College graduate seeking a position where my skills can be utilized and further

developed.

EXPERIENCE:

KIA of Waldorf

3188 Crain Highway

Waldorf, MD 20603

11/2016 to Present

Automotive Sales Consultant

Understands automobiles by studying characteristics, capabilities, and features;

comparing and contrasting competitive models; inspecting automobiles.

Develops buyers by maintaining rapport with previous customers; suggesting trade-ins;

meeting prospects at community activities; greeting drop-ins; responding to inquiries;

recommending sales campaigns and promotions.

Demonstrates automobiles by explaining characteristics, capabilities, and features; taking

drives; explaining warranties and services.

Closes sales by overcoming objections; asking for sales; negotiating price; completing

sales or purchase contracts; explaining provisions; explaining and offering warranties,

services, and financing; collects payment; delivers automobile.

Provides sales management information by completing reports.

Updates job knowledge by participating in educational opportunities; reading

professional publications.

Enhances dealership reputation by accepting ownership for accomplishing new and

different requests; exploring opportunities to add value to job accomplishments.

Develop an in-depth understanding of our current car inventory and use that knowledge

to encourage customers to make a purchase.

CVS

4200 Altamont Place, Store #1796

White Plains, MD 20695

Retail Sales Associate

08/2016 11/2016

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

Process POS (point of sale) purchases

Handle returns of merchandise

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Comply with inventory control procedures

Ensure high levels of customer satisfaction through excellent sales service

Assess customers needs and provide assistance and information on product features

Team up with co-workers to ensure proper customer service

Build productive trust relationships with customers

Office Depot Max

133 East Parsons Avenue off Highway 50 on Rte.13

Warrensburg, MO 64093 United States

07/2015 - 05/2016

Sales Associate

Responsible for engaging and providing an exceptional customer service experience,

quickly build ongoing customer relationships, and become a trusted advisor by utilizing

advanced selling skills and knowledge (including cross-selling of products and services)

to meet the customers needs.

Demonstrates a passion for the brand, product and services solutions knowledge. Utilize

Office Depots proven sales principles to proactively engage customers.

Responsible for completing Print Services on customer orders correctly and within the

quoted timeline, and assess whether the Regional Print Center should be utilized.

Performed daily and weekly maintenance of the Print Services area.

Education:

University of Central Missouri Warrensburg, MO

Bachelor's Degree 05/2016

GPA: 3.0 of a maximum 4.0

Credits Earned: 60 Semester hours

Major: Photography Minor: Business/Marketing

Erica ONeal Resume 3

SKILLS:

*Computer experience utilizing Microsoft Office products, i.e., Outlook, Word, Excel,

PowerPoint

*Typing, 35 WPM

*Additional software: Photoshop, Adobe, Lightroom, Bridge

*Cannon Rebel T2i

References: Available Upon Request

Contact this candidate